ALM Hyundai West

Lied about payment and laughed in my face numerous times I didn’t like it at all I didn’t like it at all More

spent almost 20 hours at dealership between two days and my app still not set up in my car two weeks after purchase my app still not set up in my car two weeks after purchase More

Every team member made me feel welcome! The service was quick and I enjoyed relaxing in the lounge. The service was quick and I enjoyed relaxing in the lounge. More

Got the car 3 weeks ago and check engine light been on this the 4th time now they forgot to do my oil change, they didn’t tell me my driver seat didn’t go forward and back, it was a hassle to get my warra this the 4th time now they forgot to do my oil change, they didn’t tell me my driver seat didn’t go forward and back, it was a hassle to get my warranty all management voicemails are full, they really don’t seem to care if you want my honest opinion More

My dealer was very nice and helpful and I appreciate everything that he did for me everything that he did for me More

I've been going to this dealership since it was Hyundai now ALM. The service was and is always great! The staff is exceptional and they make you feel welcomed while you're waiting for car to be serviced. M now ALM. The service was and is always great! The staff is exceptional and they make you feel welcomed while you're waiting for car to be serviced. My service advisor Ms. Reid, Ms. Williams and Mr. Jameel provides EXCELLENT service. Thumbs up to the service technicians as well! Everyone always take the time to answer any questions or concerns. Thank you to an amazing, outstanding team!!!! More

Professional group of people, vey patient to answer all my and my husbands questions, and alll necessary work was done in almost 2 hours. We were very pleased. my and my husbands questions, and alll necessary work was done in almost 2 hours. We were very pleased. More

I love coming to this location and purposely go out of my way to have my vehicle serviced here. As a Director of Human Resources in the hospitality industry, I understand the importance of training, customer way to have my vehicle serviced here. As a Director of Human Resources in the hospitality industry, I understand the importance of training, customer service, and creating a positive guest experience. From day one, this team has treated me like family. Ms. Williams greets me as if we've been friends for years and always makes me feel welcome the moment I walk through the door. Chad ensures that I am taken care of throughout the entire service process, from the moment he receives my vehicle until the service is complete. As someone whose profession centers on delivering exceptional service, I truly appreciate the level of care, professionalism, and genuine hospitality this team consistently provides. They have earned my loyalty, and I will continue to go out of my way to bring my business here. Highly recommended More

I had a great experience buying my car! Armani Lee was very friendly, patient, and easy to work with. They took the time to understand what I was looking for and answered all my questions c Armani Lee was very friendly, patient, and easy to work with. They took the time to understand what I was looking for and answered all my questions clearly. The whole process was smooth and stress-free, with no pressure at all. I really appreciated their honesty and help in finding the right car for me. I’m very happy with my purchase and would definitely recommend them to others. More

It's always a pleasure working with the team at ALM . keep up the great work. keep up the great work. More