Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ALM Hyundai West
Lithia Springs, GA
473 Reviews
Welcome to ALM Hyundai of Lithia Springs, serving the greater Atlanta area, including Mableton, Douglasville, Powder Springs, and Austell. We're here to help with all of your Hyundai sales, service, and financing needs and are always happy for you to stop in for a visit or to give us a call. We'd love to get to know you, so stop by our convenient Lithia Springs location today.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 473 reviews
June 05, 2025
Do not buy from this dealership! They are a scam. Just read the google reviews, from the lowest ratings. I had to hire an attorney to get my issue resolved. They increased the princi They are a scam. Just read the google reviews, from the lowest ratings. I had to hire an attorney to get my issue resolved. They increased the principal amount of my car for more than $10,000. They commited fraud by increasing my monthly income by $1,700. I had no idea until I got a copy of the contract from the finance company. I had to get it from the finance company because the dealership did not provide a copy at the dealership. If you read the reviews, you will see this is very common from this dealership. Stay away from this place! Don’t let this happen to you. More
by Cgibson246
June 04, 2025
Their cars are reliable. Customers like me appreciate doing business with dealers like hyundai west Customers like me appreciate doing business with dealers like hyundai west More
by Max
Verified CustomerJune 01, 2025
Personable and professional is how my wife and I would describe Martin. We also appreciate the respect he showed us. He was faithful to sales, yet didn't try to oversell us which for us is the ideal balan describe Martin. We also appreciate the respect he showed us. He was faithful to sales, yet didn't try to oversell us which for us is the ideal balance. We also appreciated his manager Frey, for the exact same reasons. More
by bpcimco
May 27, 2025
I have not used a real dealership for my servicing for decades. Decided to use this dealership as I had a new to me Hyundai Tucson and wanted to keep it a long time. I am so pleased with every person I en decades. Decided to use this dealership as I had a new to me Hyundai Tucson and wanted to keep it a long time. I am so pleased with every person I encounter and the service itself. You have a lyal customer More
by BARRYEVANRUSS
May 26, 2025
The service technician told my wife our car did not need an oil filter to be changed with an oil service. That is cutting corners and should be discouraged from ever being stated again. an oil filter to be changed with an oil service. That is cutting corners and should be discouraged from ever being stated again. More
by aasaunders0
Employees Worked With
N/A
May 26, 2025
They had my car ready in the time promised. The waiting room was comfortable. It was obvious that customer service is very important because the staff was very polite and courteous. It was refr The waiting room was comfortable. It was obvious that customer service is very important because the staff was very polite and courteous. It was refreshing to do business with an establishment that showed appreciation for their customers. More
by janinaparrish9
Employees Worked With
Czaria Reid
May 26, 2025
I had a wonderful first experience at this dealership, very friendly people and my service person Czaria Reid was outstanding!!! very friendly people and my service person Czaria Reid was outstanding!!! More
by ladylackey2004
Employees Worked With
Czaria Reid, was exceptionally wonderful!!!
May 25, 2025
They want me to make an appointment to get the oil changed in my car. I try to make the appointment , they can not get it straight. After I get the oil changed they call to find out if I need to resch changed in my car. I try to make the appointment , they can not get it straight. After I get the oil changed they call to find out if I need to reschedule. More
by rs5sck
Employees Worked With
May 23, 2025
Everyone at ALM was nothing short of amazing thanks to all for their service they provided and the care they showed that made my car purchasing excellent. all for their service they provided and the care they showed that made my car purchasing excellent. More
by nataliethomas256
