ALM Hyundai West

They treated me with enthusiasm and great kindness, offering personalized advice and presenting a variety of options offering personalized advice and presenting a variety of options More

I have not used a real dealership for my servicing for decades. Decided to use this dealership as I had a new to me Hyundai Tucson and wanted to keep it a long time. I am so pleased with every person I en decades. Decided to use this dealership as I had a new to me Hyundai Tucson and wanted to keep it a long time. I am so pleased with every person I encounter and the service itself. You have a lyal customer More

The service technician told my wife our car did not need an oil filter to be changed with an oil service. That is cutting corners and should be discouraged from ever being stated again. an oil filter to be changed with an oil service. That is cutting corners and should be discouraged from ever being stated again. More

They had my car ready in the time promised. The waiting room was comfortable. It was obvious that customer service is very important because the staff was very polite and courteous. It was refr The waiting room was comfortable. It was obvious that customer service is very important because the staff was very polite and courteous. It was refreshing to do business with an establishment that showed appreciation for their customers. More

I had a wonderful first experience at this dealership, very friendly people and my service person Czaria Reid was outstanding!!! very friendly people and my service person Czaria Reid was outstanding!!! More

They want me to make an appointment to get the oil changed in my car. I try to make the appointment , they can not get it straight. After I get the oil changed they call to find out if I need to resch changed in my car. I try to make the appointment , they can not get it straight. After I get the oil changed they call to find out if I need to reschedule. More

Everyone at ALM was nothing short of amazing thanks to all for their service they provided and the care they showed that made my car purchasing excellent. all for their service they provided and the care they showed that made my car purchasing excellent. More

I'm still a bit undecided on what kind of car to buy, whether used or new. I'm exploring options so I went to this dealership for information and their customer service team was genuinely friendly and wi whether used or new. I'm exploring options so I went to this dealership for information and their customer service team was genuinely friendly and willing to guide me on which option is right for me More

I had my car towed to the dealership, was told the price and how long it would take to get my car serviced. I asked for a loaner car which they said they would arrange. my service advisor left without ever and how long it would take to get my car serviced. I asked for a loaner car which they said they would arrange. my service advisor left without ever getting back to me. I was told all the managers were gone this weekend. So far the service is horrible. More

Friendly and accommodating. Helpful and he followed up . Love my car so far. Will go back to this dealership . Helpful and he followed up . Love my car so far. Will go back to this dealership . More