AAA Auto Buying Service
Charlotte, NC
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726 Reviews of AAA Auto Buying Service
A refreshing car buying experience As soon as I contacted AAA Auto Buying Service, I received a call from Terrance Caldwell with a possible match to my search. It turned out to be the p As soon as I contacted AAA Auto Buying Service, I received a call from Terrance Caldwell with a possible match to my search. It turned out to be the perfect match for my search. Terrance was an excellent guide throughout, from the test drives through the purchasing process. He was very attentive; his answers to my many questions were knowledgeable and transparent. I was under no pressure to buy and he respected my budget. Terrance took time out of his personal schedule to meet with me because of my unpredictable schedule which I greatly appreciated. I’m very happy with my Honda Civic, but the real value is that I attach a refreshing, positive experience to it every time I drive it. I recommend Terrance and AAA Auto Buying Service without hesitation. More
Best Car Buying Experience Ever!!! I'd been searching for a new used vehicle and saw the Honda CRV online. Checked Carfax and validated service report and no accidents. Contacted Mike w I'd been searching for a new used vehicle and saw the Honda CRV online. Checked Carfax and validated service report and no accidents. Contacted Mike with AAA Auto Buying and the car was delivered to my office the next day. Totally no pressure and the CRV is beautiful and fully loaded. Excellent price too!!!! More
Purchase of new car with Nelson Baucom We have known Nelson for a number of years and have purchased several cars with his assistance during that time. He is always great to work with and m We have known Nelson for a number of years and have purchased several cars with his assistance during that time. He is always great to work with and makes the process go very smoothly. We would highly recommend anyone wishing to purchase a car through AAA to work with Nelson. He is first class! Gene Moore More
Easy, efficient, no hassle This was my second experience with this group and I found it to be an experience that led me to recommend to others they consider AAA for vehicle purc This was my second experience with this group and I found it to be an experience that led me to recommend to others they consider AAA for vehicle purchases. Going in to the venture, I hoped that I would be able to find a vehicle, get the paperwork tided up easily, get a great deal, be able to use my vehicles as trade ins and have the vehicle transfers occur at my home. Success on every account. As a matter of fact, I originally had settled on one vehicle and determined that I preferred a different one after going back to the car buying site. Mike readily contacted the dealership to withdraw my offer and helped me get the vehicle that I now own. I had a great experience with the 2 gentlemen who brought the new vehicle to my home and took 2 vehicles as trade ins. More
Easiest car buying experience ever!!!!!!!!!!!! Mike Hogan was great to work with. I called on Wednesday, told him what I was looking for, he called back within 45 minutes with all the details. Th Mike Hogan was great to work with. I called on Wednesday, told him what I was looking for, he called back within 45 minutes with all the details. The purchase price was excellent and my new car was delivered on Saturday. I will never go to a dealership again. I highly recommend using the AAA Auto Buying Service. More
Outstanding Stephanie was excellent from the start of my contacting AAA pertaining the purchase of a car. Stephanie asked all of the right questions and directed Stephanie was excellent from the start of my contacting AAA pertaining the purchase of a car. Stephanie asked all of the right questions and directed me to exactly what I was looking for in a new vehicle. Stephanie followed up with me constantly and delivered all that was promised. Excellent service. More
Always a pleasure! Nelson is a pro - quick to respond and exceeds all expectations! He makes what could be a stressful process super easy. I am a long time customer be Nelson is a pro - quick to respond and exceeds all expectations! He makes what could be a stressful process super easy. I am a long time customer because of Nelson's excellent service! More
It was easy and we ended up with a great car with a fair $ Excellent experience. Easy and trustworthy. We simply explained what we wanted and we had the perfect car within a week. Stephanie was extremely at Excellent experience. Easy and trustworthy. We simply explained what we wanted and we had the perfect car within a week. Stephanie was extremely attentive. Sweet couple that delivered the car were also excellent. More
Fast effect service by professionals. Nelson Baucom is a 5 out of 5 for excellent service. Addionally, the office and car delivery staff are very professional. AAA car buying service is t Nelson Baucom is a 5 out of 5 for excellent service. Addionally, the office and car delivery staff are very professional. AAA car buying service is top notch. More
Great experience with AAA Auto Buying Service This was the 2nd time we have used AAA to purchase a car. We originally bought a Honda CRV from AAA and this time we traded in our CRV for a Honda Pil This was the 2nd time we have used AAA to purchase a car. We originally bought a Honda CRV from AAA and this time we traded in our CRV for a Honda Pilot. Our contact at AAA on both occasions was Nelson Baucom and he did an excellent job on both occasions. We got an excellent trade in value on our car and got a great deal on the new car. The process of buying the car is so much better than going to a dealer. I called Nelson on the phone and told him what make and trim we wanted in our new car. He had the information on our CRV that we ordered last time and we had to just update the information on the CRV (a few questions) and he got to work for us. A couple of hours later Nelson called back with an offer on our CRV trade in and a quote on a new 2019 Pilot EXL. The AAA driver Charlie Wilbraham who delivered our car was great as well. He changed the tag from our old car to the new car and went over all the options on the new car just as a sales person would do. It took us about 20-30 minutes to complete the paperwork involved with buyng the car. We gave Charlie a check for our balance and he took our trade in back to Charlotte. We paid by check but AAA can also help with financing. The last time we went to a dealer we already knew wnat car we wanted from their online inventory and it still took 4 to 5 hours to complete the sale at the dealership! We would definitely recommend AAA and Nelson Baucom to our friends or anyone interested in getting a new car, They are great!! More