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AAA Auto Buying Service

Charlotte, NC

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726 Reviews

6600 AAA Drive

Charlotte, NC

28212

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726 Reviews of AAA Auto Buying Service

December 27, 2018

Good! Stephanie Jolly was great. I do want to note that my check still hasnt been cashed as discussed it would be cashed on 12/21, driver side mat was dirty More

by TC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Jolly
December 12, 2018

AAA car buying I always use AAA to purchase my vehicles. I have purchased 7 vehicles through AAA and the service I received each time was beyond my expectations. More

by humbled xxxxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Feb 01, 2019 -

AAA Auto Buying Service responded

Thank you for leaving a great review for AAA Auto Buying, and for being a 7-time purchaser through our service! We are so glad that our team goes above and beyond your expectations each and every time to deliver a great car buying experience. Please let us know if there is anything else we can help you with!

December 12, 2018

New Way of Car Buying Contact Nelson Baucom of AAA AUTO BUYING SERVICE. Found me the truck I wanted at a very competitive price (actually better than I had found). Walked m More

by thepigg53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Feb 01, 2019 -

AAA Auto Buying Service responded

Thank you for such a great review of Nelson and AAA Auto Buying! It is wonderful to hear that our service is the best buying experience you've had purchasing a vehicle - we strive to provide this to our customers, and it looks like we delivered. Please let us know if there is ever anything else we can assist you with!

November 22, 2018

Best way to buy/lease a car I’m convinced if you use this service once, you’ll use it every time thereafter when buying/leasing a new/used car.The fee is small, but the convenien More

by SixDeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Nov 29, 2018 -

AAA Auto Buying Service responded

Thank you for your great review of our AAA Auto Buying service! It's great to hear that our team provided a hassle-free, convenient experience in purchasing your vehicle. We greatly appreciate that you are a 4-time purchaser with AAA, and we look forward to serving you again in the future!

November 11, 2018

Car Matchmaking Service! Nelson’s service was personalized and tailor-made for me. He was so patient and attentive to exactly what I requested. He truly went above and beyon More

by Charlotte W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie, Nelson Baucom
Nov 29, 2018 -

AAA Auto Buying Service responded

Charlotte, we are thrilled to hear how Nelson and Charlie went above and beyond to provide you with such a great car buying experience! We are glad that our team was able to personalize your search and find the exact car your wanted with Toyota RAV4, and that it has been the perfect vehicle for you. We hope that you enjoy your purchase, and please let us know if there's ever anything else we can help you with in the future!

November 02, 2018

Nelson Baucom moves mountains I was in an accident which totaled my 2018 Honda Ridgeline. I really wanted another Ridgeline but instead replaced it with a 2017 Toyota Tacoma. The T More

by humbled xxxxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Nov 29, 2018 -

AAA Auto Buying Service responded

Thank you for your great review of AAA Auto Buying! We are sorry to hear of the unfortunate circumstances of your accident. However, it is clear that Nelson, Charlie and our team went the extra mile to help in your time of need, and we are so glad to hear of the excellent service provided by our team. Helping our customers is truly what our service is about. We appreciate you being a 6-time purchaser with AAA Auto Buying and hope you enjoy your 2019 Honda Ridgeline! Please let us know if there is ever anything else we can help you with in the future.

October 26, 2018

Awesome AAA Car Buying Experience I had the most amazing, low pressure car buying experience through AAA Car Buying Service. From the initial contact, Nelson was extremely helpful in g More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Nov 29, 2018 -

AAA Auto Buying Service responded

Amy, thank you for such a wonderful review of AAA Auto Buying! We strive to provide the ultimate service and benefit to our members, and we are thrilled that your car buying experience was a reflection of this. It's also great to hear that Nelson and our team delivered fantastic customer service from start to finish. We appreciate your recommendation to others, and please let us know if there is ever anything else we can do for you in the future!

October 25, 2018

Excellent service from AAA Auto Buying The response, search, and purchase were all excellent. Mike Hogan was a pleasure to work with and he was very effective in executing the ordering, do More

by 54 West
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hogan
Nov 29, 2018 -

AAA Auto Buying Service responded

Thank you for your fantastic review of Mike, Barry and our AAA Auto Buying team! We love to hear that we provided an experience that exceeded expectations from start to finish, and it is always great when we save our customers time and money. We look forward to serving you in the future, and please let us know if there is anything else we can help you with.

October 16, 2018

Smooth transaction with no hassles. This is the third car I have purchased using AAA. It is easy and no going around and around with salesmen, managers and others. I highly recommend the More

by Panchodrives
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Nov 29, 2018 -

AAA Auto Buying Service responded

Thank you for your review and for being a repeat customer with AAA Auto Buying! We are glad that Nelson and our team could provide you with a hassle-free experience away from the dealership, and deliver a smooth vehicle purchase. Please let us know if there is ever anything else we can help you with in the future.

October 13, 2018

My new Beetle This is a great service! Fast hassle free shopping from phone call to delivery in my driveway. Everyone is friendly and helpful while being professi More

by Lady Bug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie, Nelson Baucom
Nov 29, 2018 -

AAA Auto Buying Service responded

Thank you for your great review of AAA Auto Buying! We love hearing it is your second time purchasing from us, and we are thrilled that our team provided you with hassle-free, professional and friendly service. We look forward to serving you again in the future – please let us know if there is ever anything else we can do for you!

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