802 Toyota

My wife and I went to 802 Toyota looking for a Tacoma with a long list of options. Shannon helped us through their large inventory of vehicles. We were impressed by her knowledge of the available Tacomas with a long list of options. Shannon helped us through their large inventory of vehicles. We were impressed by her knowledge of the available Tacomas on the lot. She was able to guide us through the financing process with ease, as well as help us determine what truck was right for us without the normal salesman pressure. We felt as if we were given a fair price on the truck we bought, as well as our trade-in. We will be going back to Shannon at 802 Toyota when it's time to trade my wife car in. More

My husband myself and my daughter went in to see if we could do anything with our cars. To make along story short we all walked away with a new car. The people at 802 Toyota were so fiendly. They worked h could do anything with our cars. To make along story short we all walked away with a new car. The people at 802 Toyota were so fiendly. They worked hard for us tho makes things happen. We will go back when it comes time to trade again. You would have thought they new us forever there. Wonderful people. Right down to our childeren. 802 Toyota welcomed them also. You couldn't ask for better people to work with. They deffinetly put us first. They went above and beyond. Thank you 802 Toyota More

i have to say i have bought 3 trucks from courtesy/ 802 toyota and after today it will be the last i bought a 2012 toyota tundra 365 days ago today and it ust so happened to have broke down last night. i toyota and after today it will be the last i bought a 2012 toyota tundra 365 days ago today and it ust so happened to have broke down last night. i called the dealer that morning and first things first i was told not to call the dealer for my truck being broke down, i have to call toyota roadside assisatance. that was fine so i called roadside assiatance and they were top notch in picking up the truck. i got a text from toyota care saying my truck had arrived at the dealer so i called them and i was told the "we now nothing about your truck there are to many people in line". thats fine and all but i was planning on leaving on a snowmobile trip the next day and had booked hotels and had people counting on me and my truck. so i called back at 12 left a message to figure out about a loaner truck. no reply so i called back at 2 no reply i finally wrote and email to the owner and got a reply at 3 i called right back becasuse i was at work during all this. i hurd back finally at 4 they close at 5 i live 45 min away. they wanted to send some out to pick me up for a rental that would have been fine if they would have returned my call at 12 i could have got out early and gone up and got it all taken care of. but no 4 then at 5 they call me at say my trucks all fixed and i could come get it well new years night i had a dinner with my in laws at 6 no way i could make it there all and all if they would return call in a fashinable manner it would be better place but since they just was to sell and not help out after i would not recommend them to anyone it will be my last time ever going there. i have a lot more problems then this 802 but i will stop there just trust me on this one DONT GO THERE.................... More

The staff had the knowledge and experience to promote the sale. I have just leased a 2013 Venza and am very happy with the quality and durability of the car. The sales people were fantastic as they fit me sale. I have just leased a 2013 Venza and am very happy with the quality and durability of the car. The sales people were fantastic as they fit me to my new vehicle and my price. I never thought I would be driving a Venza as I thought it would be too pricy!!! More

I came to 802 Toyota 100% by chance. I was at the Berlin Mall and decided to look at what used vehicles were offered by 802 Toyota. I walk through the lot and go into the dealership which was very clean and Mall and decided to look at what used vehicles were offered by 802 Toyota. I walk through the lot and go into the dealership which was very clean and well kept and I am greeted by the the receptionist. I asked her for a list of all the used vehicles offered by the dealer and I was told they were online. Within minutes there was a sales associate greeting me and going over vehicles on their website. I explained what I wanted (06-newer extended or crew cab pickup 4x4) and my price range. very quickly we found a vehicle that met my criteria and price range. We tour the lot with the salesman and the manager; finding out that the vehicle that was posted is not going to be offered for sale. We look at other vehicles on the lot that were not in my price range and after examining those I prepared to leave my information and return to the mall. I was asked for my second choice of a vehicle and I explained I would like a full-size AWD sedan. they presented me with a match for my criteria and we went back inside the dealership. within minutes the vehicle was out front and I was offered a test drive. After the test drive I confirmed my information and left. I came back at a scheduled time the next day to the vehicle out front. I go inside and negotiate price. After a pleasant discussion and some hard bargaining I left the dealership with my used vehicle, complete with 12,000mile/12 month warranty (which I have NEVER seen offered on a used vehicle that was not brand loyal to the dealership). My experience with the salesmen and the management was pleasant, in the future if I see a vehicle that I like on their lot I will not hesitate to go inside and inquire about it. Special thanks to Dan Mahoney for working with me on this transaction, top notch salesperson. More

i am very pleased with my salesman everything was what i expected and more i purchased the truck over the phone and i never had better service expected and more i purchased the truck over the phone and i never had better service More

Professional, caring, knowledgeable. All words to describe the first class service I recieved when shopping and purchasing my used vehicle from 802 Toyota. Chuck knew what I was looking for before I describe the first class service I recieved when shopping and purchasing my used vehicle from 802 Toyota. Chuck knew what I was looking for before I did! More

Service was fantastic, I was treated with respect. Entire staff went over and above to help me by the truck I wanted. From service loaning me tools to remove my truck box, to some great conversations with ot staff went over and above to help me by the truck I wanted. From service loaning me tools to remove my truck box, to some great conversations with other sales staff while Shannon was making the purchase happen. Highly satisfied. More

we purchased our 2009 sienna awd xle Certified in june at Herriatge with the Toyota care warranty. Recently the power door snapped the cable so we went to 802 since it is closer to home. They were profession Herriatge with the Toyota care warranty. Recently the power door snapped the cable so we went to 802 since it is closer to home. They were professional did not give any hard time about the warranty or having purchased the vehicle elsewhere. The part had to be ordered and was completely covered by the certified warranty. 802 sent a letter letting us know when the parts were available and sent a reminder for the follow up appointment. The repair was done on time with no charge to us and totaled 1,400 dollars. Thank goodness we bought certified! we would not hesitate to return for service in the future. Thanks 802. More

This is my second time buying a new Rav4 from 802 Toyota, and the main reason I returned was because of Desmond's knowledge and expertise. He went out of his way to ensure that I had all the information I re and the main reason I returned was because of Desmond's knowledge and expertise. He went out of his way to ensure that I had all the information I required to make a purchase, giving me options of different models to choose from, taking me on multiple test drives, and even sending me pictures so I could pick the right color. He is the reason I will continue to purchase my vehicles from 802 Toyota. More