802 Toyota
Berlin, VT
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364 Reviews of 802 Toyota
My experience with the dealership and sales associate was pleasant and top shelf. I hope my future driving experience with my newly leased vehicle is as rewarding. pleasant and top shelf. I hope my future driving experience with my newly leased vehicle is as rewarding. More
Dealing with Chuck @ 802 was and continues to be a great experience. Chuck even picks up my vehicle for service at my door and returns it when done. Now that is what we call service. Thanks again and hope y experience. Chuck even picks up my vehicle for service at my door and returns it when done. Now that is what we call service. Thanks again and hope you and yours have a great holiday season. More
Working with General Sales Manager Keith Higgs, with whom I have now purchased my 4th vehicle - I would say this agency and the above noted people who work there are committed to the customer and will go out I have now purchased my 4th vehicle - I would say this agency and the above noted people who work there are committed to the customer and will go out of their way to accommodate their needs and requests. Great bunch. Jeffrey M. Silbert, Ph.D. More
My experience with Chuck at 802 Toyota has been fantastic. He is very customer service oriented. Chuck's pick up and delivery service for his customers is such a luxury and an incredible help in my fantastic. He is very customer service oriented. Chuck's pick up and delivery service for his customers is such a luxury and an incredible help in my busy schedule. It is the kind of personal customer service that rarely exists in our world today! More
Having dealt with car dealerships in the UK for 40years and 802 for 3 years, since I moved to the US in 2009, 802 is by far the best, it is streets ahead of the rest!! A great, friendly, effective company, and 802 for 3 years, since I moved to the US in 2009, 802 is by far the best, it is streets ahead of the rest!! A great, friendly, effective company, well done DB and the team. More
Went to 802 Toyota after being frustrated by the Burlington Vermont Toyota dealer. Shannon had responded to an email request for a lease offer that was being advertised nationally. Not only did th Burlington Vermont Toyota dealer. Shannon had responded to an email request for a lease offer that was being advertised nationally. Not only did they honor the offer on the same vehicle the other dealership would not I drove away in the car on a Saturday. Shannon was great to work with, very efficient and friendly. Don't waste your time shopping around elsewhere. More
In October 2012 my car needed extensive repairs because I had owned it for years and it would cost alot to fix it. I need a new or used car ASAP because my son-in-law had an accident at work of a fractured had owned it for years and it would cost alot to fix it. I need a new or used car ASAP because my son-in-law had an accident at work of a fractured skull and I had to rush to MA to help my daughter and family. Sam Wright was the Sales Consultant that help me find a used Rav4, one I could afford, and I was able to purchase it the day I came in so I could rush to MA. Not only did Sam help make it possible but got several other people at 802 Toyota to make it happen. Several weeks later my tire pressure light came on and I happened to be in Montpelier and drove over to 802 Toyota to have it checked out. Sam Wrigt was there and came right over to me, took my keys and drove it into the service department, stayed with the car and brought it back to me fixed. I call that "Great Service". Just to let you know, my son-in-law is at home but still has a long recovery. Thank you Sam Wright and 802 Toyota. Don't forget to ask for Sam Wright when you go get a new car at 802 Toyota. More
We had been searching for our new SUV for about and month and were getting frustrated with other dealers. I contacted 802 Toyota about several vehicles we were interested in. We got quick responses and the and were getting frustrated with other dealers. I contacted 802 Toyota about several vehicles we were interested in. We got quick responses and they were ready when we came in. They let us drive several vehicles before we settled on the one we liked. Sam and Jaime from 802 Toyota made the experience very pleasant and easy. We drove home in our beautiful new RAV4 Limited. Thanks again! Highly recommended! More
Shannon is 'the best.' She is patient, willing to listen and understand. She is calm and knowledgeable. I think of her as a friend even though I met her through car shopping. Shannon and Keith worked with and understand. She is calm and knowledgeable. I think of her as a friend even though I met her through car shopping. Shannon and Keith worked with me and with my son to make sure I got the car I needed at a price I could afford. Shannon continues to answer questions even though I left the dealership with the car two weeks ago. Cat, too, is another person I worked with during this car purchasing event. She handled the warranty issues. Like Shannon, Cat was willing to work with me and with my son to make sure I understood my choices. And she, too, helped make affordable choices available to me. Knowing I was upset by the damage done to my New Jersey beach house by hurricane sandy, Cat hugged me. I want, also, to put in a good word about the service department. For years they helped take care of my previous car. I look forward to working with Jim again when the new car gets scheduled maintenance. More