802 Toyota
Berlin, VT
Filter Reviews by Keyword
By Type
364 Reviews of 802 Toyota
Super Helpful Sarah Sarah Weston is a helpful, kind, and thorough member of the 802 team. While purchasing a car from Phillip and working through the finance piece with S Sarah Weston is a helpful, kind, and thorough member of the 802 team. While purchasing a car from Phillip and working through the finance piece with Sam (both excellent), Sarah went above and beyond to support their work and to ensure that I was fully satisfied as a customer. I had contacted her in the previous year to ask about a car purchase, and there was no discomfort whatsoever when I reappeared the next year to make my purchase. The entire time, I felt as though all three of them were there to support my experience and ensure that I left fully pleased. I did not feel any pressure whatsoever from anyone (which counts for a lot in my book), and found everyone eager to answer my (many) questions fully. Truly, I have enjoyed both the sales team and the service team at 802 Toyota. They are all terrific, and Sarah went out of her way to ensure that I was happy from start to finish. Thanks, Sarah...! More
Very Pleased with my Purchase I was pleased with Ronaldo as he explained everything to me very precisely. I wasn't sure I was going to trade my 2009 Toyota Matrix. But glad I did, I was pleased with Ronaldo as he explained everything to me very precisely. I wasn't sure I was going to trade my 2009 Toyota Matrix. But glad I did, the 2012 Rav4 seems so much bigger and my grandkids are not bumping their elbows. I am very happy that I purchased this vehicle. I will always buy from 802 Toyota as I love the Toyota brand and I've been truly satisfied with the vehicles I've purchased. Thank you for your great service Rita Edson More
Emergency car purchase Phillip Heinz was called in to help me out when I discovered that my current car just wouldn't work for me any longer as the repair costs were getting Phillip Heinz was called in to help me out when I discovered that my current car just wouldn't work for me any longer as the repair costs were getting out of my budget. He helped me find a car that would fit my needs and my tight budget, answered all my questions, was friendly (and funny) and very kind. He went well beyond the basics of just "selling" a car. Great person! I enjoyed the process which is pretty amazing considering that I was under a lot of pressure that day with all sorts of other stuff that had to be done. More
Unexpected Excellent Sale I came in on Memorial Day not expecting to walk away with a car- let alone a brand new 2017 Toyota Corolla. Dave Fields was a great help to my purchas I came in on Memorial Day not expecting to walk away with a car- let alone a brand new 2017 Toyota Corolla. Dave Fields was a great help to my purchase decision and without him, I wouldn't have purchased the car. I also learned that he voluntarily came into work that day instead of taking the day off regarding the holiday. I'm so glad I was able to have him help in my buying decision. He is an overall friendly and honest salesman. I had an excellent experience with the dealership and working with Dave. More
review of Phillip. Phillip is an outstanding salesman and all around really nice. guy I would always ask for him if buying a car again. very satisfied today. Phillip is an outstanding salesman and all around really nice. guy I would always ask for him if buying a car again. very satisfied today. More
Purchase of a Prius Prime I first looked at a Prius Prime back in November 2016 when it was new on the market. I was impressed with the vehicle but wasn't sure I was ready to b I first looked at a Prius Prime back in November 2016 when it was new on the market. I was impressed with the vehicle but wasn't sure I was ready to buy a new car at that time. Shane Sheeran was my salesman and he did not apply any pressure on me. After the winter, I went back to 802 Honda in May and Shane immediately remembered me. He took me on another test drive and I decided I wanted a Prime. The model I wanted was not in the store but he ordered one for me from another dealer. When I went to pick it up, I noticed the interior was different than the one I had driven. I wasn't sure I liked it at first. Shane wanted to make sure I was totally happy with my vehicle and offered to find me another, but in the end, I decided to go with the one he had already ordered. I actually like the interior now and love the car. Thanks Shane for all your help and concern. More
Completely Satisfied My experienced with Phillip Henize from 802 Toyota, Berlin, VT was simply wonderful. I had a lot of decisions to make financially and Phillip was so My experienced with Phillip Henize from 802 Toyota, Berlin, VT was simply wonderful. I had a lot of decisions to make financially and Phillip was so patient with me helping me to achieve the best possible deal! I did not feel rushed, or pressured at any time. I would recommend Phillip and have in the short time I have known him. Phillip is so very caring, thank you! More
Good choice of car and great salesman, Phillip, at 802Toyota I recently traded my Honda to buy my first Toyota and have been very satisfied from purchase to present. I did my research prior to looking for a dea I recently traded my Honda to buy my first Toyota and have been very satisfied from purchase to present. I did my research prior to looking for a dealership and am very pleased with my decision to buy a RAV4. My praise to salesman, Phillip Heinz, for answering my every question and listening as I made a decision on which vehicle to purchase. I have had nothing but praise from people looking at my new Black Currant RAV and have referred people right to Phillip. I just got the RAV back from the 802AutoSpa and it looks spectacular! More
Used car experience We needed a car quick. Phillip was willing to stay late to help us leave with a car that night. This is the 3rd used van I have purchased from 802, I We needed a car quick. Phillip was willing to stay late to help us leave with a car that night. This is the 3rd used van I have purchased from 802, I have been happy with them all. Phillip had great communication before, during and after the sale. He understood our needs and made it happen. We had our 3rd child 9 hours after leaving the dealership with our new van! More
buy your car from shane shane was polite, knowledgeable, responsive and made the process better than any previous experience. I recommend contacting him and will be myself f shane was polite, knowledgeable, responsive and made the process better than any previous experience. I recommend contacting him and will be myself for my next vehicle. hopefully that won't be for awhile though ;) thanks! More