5 Star Auto Plaza
St. Charles, MO
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293 Reviews of 5 Star Auto Plaza
Anthony was an extremely big help. I feel like he went above and beyond to help me. I also feel like he was straight with me about the sale and my situation. Victoria also very helpful and straight forwa above and beyond to help me. I also feel like he was straight with me about the sale and my situation. Victoria also very helpful and straight forward. Would highly recommend this team. More
Anthony did an amazing job getting us the vehicle we wanted. The process was a breeze and they worked diligently to get it done!! Pleased!!! wanted. The process was a breeze and they worked diligently to get it done!! Pleased!!! More
The process was very easy. They didn't get me hooked a car before we knew what my budget was. Anthony was very nice and straight forward. 10/10 would recommend. car before we knew what my budget was. Anthony was very nice and straight forward. 10/10 would recommend. More
Amazing staff, amazing service no bs they are indeed a dealer for the people. I will and i am highly recommending 5 star to everyone dealer for the people. I will and i am highly recommending 5 star to everyone More
I purchased a vehicle on 10/26/19 picked the car up on 10/28, the tank was under a 1/2 a tank. Everytime I have purchased a car, the car is washed and the tank is on full, I was told they could only put s 10/28, the tank was under a 1/2 a tank. Everytime I have purchased a car, the car is washed and the tank is on full, I was told they could only put so much gas in the car, on 10/31 it was raining and I noticed the left windshield wiper was not working a piece of rubber was hanging off, I went back on 11/1 for them to replace the windshield wipers. I got ready to put the car mats in and they were not in the car, I was told they keep the mats in the trunk. The mats were not in the trunk, I had to go back on 11/9, and they just gave me some generic black mats. The service light came on on 11/9, I took the car in on 11/12 with an appointment time of 2pm, sat there over 3 hours for them not to know what was wrong with the car and they were going to set up an appointment with a dealership. On 11/14 the car didn’t start, I contacted them they gave me a loaner, that was dirty, the gas tank was on E and it had a smell! They said they were going to get the car towed that day and send it to a dealership, I got to work the next morning and the car was still on the parking lot, I called and they said the tow guy had just picked up the keys and he was on the way, I got off work at 4:30pm and the car was still there. They told me the car would be fixed in 4-5 days. It has been almost 2 weeks, I have not heard from them, I don’t know where the car is, what’s wrong with the car, or when it will be fixed! This has been a horrible and stressful experience! More
Jonathan was super laid back no pressure sales man got me going same day awesome job. No hassle process if you need a car and your credit isn't perfect this is the place super easy process going same day awesome job. No hassle process if you need a car and your credit isn't perfect this is the place super easy process More