5 Star Auto Plaza
St. Charles, MO
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293 Reviews of 5 Star Auto Plaza
So I looked at their inventory on their website one time. They are fishing you people. If you look at the website, you will start to receive phone calls and text messages and when you ask them to stop, they They are fishing you people. If you look at the website, you will start to receive phone calls and text messages and when you ask them to stop, they proceed.. if their website is designed to steal my phone number what other information are they stealing from me?? More
Horrible horrible place to buy a car from! They just selling anything! Cars are ridiculous prices and are not worth the time of day! Horrible customer service! Service department is a joke! Ha They just selling anything! Cars are ridiculous prices and are not worth the time of day! Horrible customer service! Service department is a joke! Had my car over a week told me it was one thing when I already knew what was wrong with it. Diagnosed it incorrectly. I had a rental car over a week and still didn't want to make the situation right. Don't care about its customers or righting their wrongs! I wouldn't recommend them to anyone, not even if it was their only hope. More
DONT PURCHASE FROM THIS DEALERSHIP or their finance company Diamond leasing They are a complete rip off and they will take your money repo your car and they don’t fix xxxx very unprofessional and they company Diamond leasing They are a complete rip off and they will take your money repo your car and they don’t fix xxxx very unprofessional and they will make u so frustrated that you will be the bad guy in the end to them my car was stolen in November 2023and has been waiting on parts up until beginning of February the do not have a good communication system and everything is a joke they tried to stop my autopay to resale my car I will not recommend them to the alley rats in the city if you are in a rush and need a vehicle fast take your time and read your contracts between 5Star and Hyundai they take people situation as entertainment and I feel if they would have been more understanding and help the consumer the situation would of been better but instead they play in your face and think things are funny it’s not funny to me when I have been an on time paying customer since day 1 I also feel that by this company putting a tracking device on my car that bypass the alarm system 10/10 don’t recommend DONT DO IT More
Robin was fantastic! Very helpful and everyone in the office was very pleasant. Got me in my new car quickly and kept me at an affordable payment. Very helpful and everyone in the office was very pleasant. Got me in my new car quickly and kept me at an affordable payment. More
My partner purchased a vehicle that had the check engine light on. The dealer said it was “a known, small issue,” and would be rectified upon picking up the vehicle, but did not do so. When this was brought light on. The dealer said it was “a known, small issue,” and would be rectified upon picking up the vehicle, but did not do so. When this was brought up, the dealer said the vehicle has to be brought to the manufacturer dealership under warranty. After doing so, we were informed that the vehicle has sludge in the engine. When we brought the vehicle back to 5 star, they refused to accept accountability for this error. However, the did let us know they flushed the sludge out of the engine and changed the oil twice, confirming the problem. After consulting with a lawyer, we were advised this case is likely to be risky/pricey in court, so I’m just reaching out to do what I can to warn other buyers!!! More
Very nice , friendly service and helpful Robin is awesome She guided me every step of the way and was able to get me in a vehicle... Tony and Jeremiah were also great. Thanks guys you rock She guided me every step of the way and was able to get me in a vehicle... Tony and Jeremiah were also great. Thanks guys you rock More