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5 Star Auto Plaza

St. Charles, MO

3.6
294 Reviews

3690 W Clay St.

St. Charles, MO

63301

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294 Reviews of 5 Star Auto Plaza

May 16, 2015

Above and Beyond I would just like to say the staff at 5Star made me and my wife feel welcomed. Usually buying a car can be very stressful but it was far from that. Ch More

by derl042000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Rosa
May 16, 2015

The service was great . I really appreciate the customer service skill level at 5 star auto. I had a pleasure of working with Christian excellent salesman.I would highly reco More

by ashcash20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Rosa
May 13, 2015

When everyone else said no. They said yes. We needed a car and every where we went they said they couldn't help because we have no credit. TJ at 5 Stare took care of us and now we have the SUV More

by Satisfied Customers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
May 13, 2015

4th car Today I bought my fourth car from 5 Star Auto Plaza. Ive always been more than impressed! They always go out of their way to get me in the car I want. More

by LifeCruiser2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Rosa
May 05, 2015

Great service! TJ was the best!!! He knew my financial situation and he was honest with me and was straight to the point. I am now a owner of a 2013 Nissan Maxima th More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
April 27, 2015

your family As always excellent service and willingness to work with you. Christian and TJ are two of the best there. I have bought 3 cars now from them and woul More

by MHogan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Rosa, Tj Watkins
April 19, 2015

They take you for a joke! :( I never leave reviews, especially when they are negative, but I have to tell my bitter story. After reading their reviews online, i decided to give th More

by OMGitsme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christian Rosa
Apr 20, 2015 -

5 Star Auto Plaza responded

I am very sorry that you had a less than perfect experience at our dealership. As you mentioned, 99.9% of everyone we work with has a positive experience to share. However, from time to time there are misunderstandings. It sounds like you have already purchased a car somewhere else, but I invite you to give me a call directly at 636-940-7600 to discuss or if I may help in any way. Thank You, Dan Grosvenor

April 10, 2015

Theresa was great! Theresa Somers was extremely helpful and the group at 5 Star Auto Plaza helped to find a car that fit my needs as well as my financial circumstances. More

by LyndaY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa
April 02, 2015

Service with a Smile Is Exactly Right TJ was absolutely amazing. He was knowledgeable of the inventory, down to each model. I did not anticipate being financed as easily, but the guys were More

by classyangela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Moran, Christian Rosa, Tj Watkins
March 30, 2015

Returning Customer My Wife and I purchased our second vehicle with 5 Star Auto Plaza. We were looking for certain SUV that was not even in their inventory. Dan spent o More

by redetz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Grovesmor
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