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5 Star Auto Plaza
St. Charles, MO
294 Reviews
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294 Reviews of 5 Star Auto Plaza
April 12, 2016
Great Experience and Customer Service! I could not make up my mind about the car I wanted to get! Christian was a great financial consultant and customer service agent. He sat down with me, I could not make up my mind about the car I wanted to get! Christian was a great financial consultant and customer service agent. He sat down with me, reviewed my credit and really talked to me about the benefits of purchasing my vehicle. It took me an hour to sign my name and make a decision but it was all worth it. If you want people who are going to advocate and get you the best deal than this is the place for you. More
by TonyK
Employees Worked With
Christian Rosa
April 07, 2016
Building Clients for Life! Shots out to Chris and Christian for making my birthday amazing! These guys took their time to accommodate all my picky wants!!! And making it as quic Shots out to Chris and Christian for making my birthday amazing! These guys took their time to accommodate all my picky wants!!! And making it as quick and easy as possible!!! This is my 3rd purchase from them, my last vehicle lasting almost 10 years with no major problems, just traded it on yesterday!!! The new location is very nice, clean, organized and most importantly very professional. It was good to see Jim and Dan are still there, caring like usual! Shots out to the entire staff at 5 star...you guys rock!!! More
by Tammie Ward
Employees Worked With
Chris York, Christian Rosa, Christopher York
April 06, 2016
worst experience EVER I go in to get details on how much of a loan and if I can get a loan.....Mt experience is as follows. 1. Made an appointment 2. Get to my appointme I go in to get details on how much of a loan and if I can get a loan.....Mt experience is as follows. 1. Made an appointment 2. Get to my appointment time and dealership, two guys talking at the front and had to seek someone for help, no greeting. 3. Meet with the financial guy "Christian", give him my paperwork exchange a few details. Christian says I'll be right back. 4. I am sitting in a room alone not knowing xxx is going on, no word from christian all I knew he was making copies. Copies that took 15-20 minutes at a time. 5. Comes in goes over what payment would be per a certain vehicle I'm looking for. Leaves again with no clue on xxx is going on. 6. Comes in later denies me for a loan, OK that's fine. Request a down pymt. OK....doable. 7. I leave with no hope because yes I do have bad credit but if I filed bankruptcy they would be able to help me more. WHAT! 8. Christian sends me an email saying thank you for coming in, blah blah generic sales pitch. I respond back with more questions. 9. Christian never responds and its been over a week. How do you deserve someone's business when you can not even let them know what is going on and not even answer simple questions? I am not sure how they are a "5 star" rating. All I can say is be careful, to me this is not 5 star guarantee. More
by carlady78
Employees Worked With
Christian Rosa
April 02, 2016
horrible experience. Bought a car. Didnt bother to tell me where the title was until i had to pay late fees. Car is junk. Haven't had it for 6 weeks now. Their response... Bought a car. Didnt bother to tell me where the title was until i had to pay late fees. Car is junk. Haven't had it for 6 weeks now. Their response..."no big deal". Yet they want their money. Refereed a friend and they give 100 bucks...8 weeks later still haven't seen that. Sent it to an address i don't live at. How dumb. Their goal...."to sell you 2 cars in 2 years". I wouldn't buy a bicycle from them. Wish i could get out of this lemon they sold. UPDATE been in the same home for over 2 years and got the car back sooner than expected yet its still broke. What a joke. More
by anauem
Employees Worked With
c king
March 22, 2016
went the extra mile for us Anthony went the extra mile for us as we are in a in a difficult point in our lives. We had to file bankruptcy and our only vehicle had a "terminal" p Anthony went the extra mile for us as we are in a in a difficult point in our lives. We had to file bankruptcy and our only vehicle had a "terminal" problem. Thanks to 5 Star and Jack Adams, we have a car beyond what we expected. More
by Aschie1209
Employees Worked With
Jack, Anthony Stallone
February 23, 2016
Anthony was great Anthony went the extra mile for us as we are in a difficult point in our lives. We had to file bankruptcy and our only vehicle had a "terminal" proble Anthony went the extra mile for us as we are in a difficult point in our lives. We had to file bankruptcy and our only vehicle had a "terminal" problem. Thanks to 5 star and Jack Adams, we have a car beyond what we expected. Thank you!!! More
by ASchien
Employees Worked With
Jack, Anthony Stallone
January 13, 2016
TJ was super helpful T.J. was very helpful and nice. He explained everything to me and made sure I got the best deal for my situation. I will tell friends and family about T.J. was very helpful and nice. He explained everything to me and made sure I got the best deal for my situation. I will tell friends and family about 5 Star and come see T.J.! Thank you!! More
by CrystalTh
Employees Worked With
Tj Watkins
December 25, 2015
awesome service I came to this place because I heard they take bad credit, no credit, and good credit. Being a teenager, I didn't have much credit at all. I told them I came to this place because I heard they take bad credit, no credit, and good credit. Being a teenager, I didn't have much credit at all. I told them my budget and they got under that by more than $50, and gave me a low interest rate , and I didn't need a down payment plus I had 45 days until my first bill. Great place for a teenager that has a job. More
by first time buyer
Employees Worked With
Tj Watkins
December 22, 2015
Great service You were all very helpful with me and my situation. I appreciate all of your efforts in making sure I got into my car. I love it and cant thank you en You were all very helpful with me and my situation. I appreciate all of your efforts in making sure I got into my car. I love it and cant thank you enough for your help, understanding, patience and guidance. You all rock :) More
by MarSouth
Employees Worked With
Anthony Stallone
November 12, 2015
Not anymore I would recommend this place to anyone until they lied to me just to sell me the car. My parents even went to them n had nothing bad to say till all I would recommend this place to anyone until they lied to me just to sell me the car. My parents even went to them n had nothing bad to say till all of this. When I bought my they told me I get 2 yrs free maintenence that comes with free oil changes n brakes n ect. Well when i went up there to get an oil change they told me I needed brakes n that it was gonna cost me 300 dollars. N that it wasn't covered n I don't have that covered on maintenence. N Christian is the one who sold me the cat n lied to me. So no I will never go there again. U can guys can have ur car back in 6 months. More
by Mykel12!
Employees Worked With
Christian Rosa
