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5 Star Auto Plaza

St. Charles, MO

3.6
294 Reviews

3690 W Clay St.

St. Charles, MO

63301

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294 Reviews of 5 Star Auto Plaza

October 08, 2017

Excellent sevice Great customer service. I would recommend 5 star auto plaza to people who want to buy a vehicle and they will pleased with the service. Today was my s More

by Harrison,Trevor314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Stallone
October 05, 2017

AWESOME experience! I highly recommend this company A+++ in fair pricing, sales, service and customer service. Ask for Daniel in sales and TJ in sales tell them Mandy Cu More

by Mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tj Watkins, Daniel Lyyski
October 04, 2017

Fantastic! I appreciated the care and respect that was given here! They made the process easy and painless! I highly recommend them if you are looking for a ca More

by AA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Stallone
October 03, 2017

Safety inspection fail I am a single mom. I took my car there to get inspected. They told me it fail and that my rack and pinion was bad. That my power steering unit has mis More

by Stacy Myers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donald Barylski, Anthony Stallone, Daniel Lyyski, Victoria Moran, Timothy Brewer, Kassaundra Lewis
Oct 06, 2017 -

5 Star Auto Plaza responded

Hi Stacy, We take these types of statements extremely seriously. It is written in our company policy that our associates are never to attempt to sell something to someone that they do not need and in turn never to let someone leave without advising them on what they do need. We also value our customer's safety very highly. I am not sure where you took your car to have it inspected again and that is not important, but perhaps they missed something that the MO state inspection requires that they shouldn't have. If you would like, we can set up an appointment with our service manager, shop foreman, and myself to verify if your vehicle should have passed the state inspection. Please give me a call to discuss further 636-940-1950. Thank you, Dan Grosvenor Dealer Principal

Oct 08, 2017 -

Stacy Myers responded

So you think they missed it on their inspection on my car? I guess that means I missed all the signs or symptoms of a bad rack n pinion. Because the way its worded on the inspection it says " both boots were saturated".my car doesn't leak anything. Doesn't clunk, Doesn't pull.

September 19, 2017

Great service. Helpful Our salesman Anthony was Great! He helped us get a beautiful newer car with very low miles. He's been really helpful after the sale too. More

by Cosmo50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Stallone, Tj Watkins
August 27, 2017

Great Car Dealership Great People! My wife searched the internet and found 5Star by chance. From the first time we searched their inventory till the time we purchased a vehicle from the More

by chrisennis42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Stallone, Christian Rosa, Daniel Lyyski
August 25, 2017

I got a new car! Great people!!! Helped me in a very rough time... I'm so grateful! Daniel you are the best!!! I definitely would recommend this company!! Thank you!! More

by Keyonnaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lyyski
August 05, 2017

Rude Dealer Went to find a car this guy was rude and not very helpful ... was sarcastic ... said we needed an appointment ... said whatever with hand in my face . More

by Mollylovescars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Stallone
July 25, 2017

Excellent service Anthony was very helpful and knew what our needs were and exceeded them. If your looking for a salesman who knows the business, please see Anthony Sta More

by Henderson BJ 67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Stallone
July 22, 2017

2016 Nissan Altima I can honestly say this has been the best experience I have ever had when purchasing a vehicle the staff there were quick direct and very informative More

by Acothr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
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