
5 Star Auto Plaza
St. Charles, MO
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301 Reviews of 5 Star Auto Plaza
rofessional, and genuinely interested in helping me find the right vehicle for my needs. The process was smooth, transparent, and stress-free, with no pressure—just honest guidance and excellent service. the right vehicle for my needs. The process was smooth, transparent, and stress-free, with no pressure—just honest guidance and excellent service. What really stood out was the way everyone worked together to make sure I left happy. They took the time to answer all my questions, explained everything clearly, and made me feel confident in my decision. I could tell they truly care about their customers, and it shows in every step of the process. I highly recommend 5 Star Auto Plaza to anyone looking for great selection, fair pricing, and top-notch customer care. They’ve definitely earned my business for years to come! More
This dealership is not only unprofessional they are also extremely disreputable, dishonest, or untrustworthy. The vehicle that I was roped into ,, in the first thirty days spent more time in their shop than extremely disreputable, dishonest, or untrustworthy. The vehicle that I was roped into ,, in the first thirty days spent more time in their shop than in my possession. They at no point have extended a solution. However when charged the wrong account for my payment they were more than willing to shut down the operation of my car.And even though the payment was made minutes later they kept my car hostage for an entire holiday weekend. Then I had to return with another mechanical problem not even a week later. Which has resulted in them having the car for another two weeks. At no point in this have they offered any assistance or solution. I n conversation with their staff I was given completely different stories on the same day. One doesn’t know what the other says or conveys. This goes all the way to the General Manager. Which the service department told me “doesn’t run anything “ So if you’re looking for a Newer Better Car ( this is their slogan) RUN IN THE OPPOSITE DIRECTION!!!! More
Rob was amazing and so friendly! This was my second time buying at 5 star. Rob was super helpful and got me a great trade in valuation on my trade in and found a perfect truck for me This was my second time buying at 5 star. Rob was super helpful and got me a great trade in valuation on my trade in and found a perfect truck for me. Thanks Rob! More
This car lot is so unprofessional and miscommunication to the customers and very rude. I will never buy another car from here and never recommend anyone to buy a car from them. My first time experiences with the customers and very rude. I will never buy another car from here and never recommend anyone to buy a car from them. My first time experiences with the company is very unsatisfied to have my car for almost a year. More
Absolutely amazing experience! I came in with pretty bad credit, honestly not expecting much, but the team worked miracles. I drove away in the truck I wanted with very little mone I came in with pretty bad credit, honestly not expecting much, but the team worked miracles. I drove away in the truck I wanted with very little money down. They made the process so easy and stress-free. Highly recommend to anyone who thinks they can’t get approved. I am sure that everyone's situation is different but I feel that they worked a miracle for me! More