495 Mazda

I had such a great experience while at the Lannan Mazda! I was turned down at several other dealers for a lack of credit history, but Elliot and Barbara were able to get me a great loan on a hardly used use I was turned down at several other dealers for a lack of credit history, but Elliot and Barbara were able to get me a great loan on a hardly used used car. I walked into the dealership on a Saturday morning, and by Five o'clock that very same evening I was driving off the lot with my new car. I felt so welcomed while I was at the dealership. Both Elliot and Barbara worked so hard to get me a car on my very own loan. I have been back several times to sign paperwork and such and each time the staff is so friendly and just willing to help. I highly recommend this dealership and the staff. More

I would never buy another car again from any Lannan dealership again. They only gave me one key with no remote and its not even the key that came with the car from the factory and when I asked for anot dealership again. They only gave me one key with no remote and its not even the key that came with the car from the factory and when I asked for another key they told me I would have to buy one.And now my car leaks gets frost on the inside of my car and water on the floor and when I called them they tell me I can pay $90 and they can check it out I'm so fed up I'm trading the car in and will never return to a lannan dealer again More

This was the bet experience we have ever had buying a car! Your staff is so knowledgable and professional. We also felt no pressure, and got a genuine good feeling from everyone we dealt with. Thank yo car! Your staff is so knowledgable and professional. We also felt no pressure, and got a genuine good feeling from everyone we dealt with. Thank you Dave for Selling us the CX 9, and thank you John for walking us through the delivery! More

Excellent to work with on my new car purchase . Extremely thorough in his explanations on the vehicle and car specs . I enjoyed the experience and would recommend to my friends and family. thorough in his explanations on the vehicle and car specs . I enjoyed the experience and would recommend to my friends and family. More

Family own dealer with no pressure to buy! Good customer service…If you’re looking to buy a car this is the place to go!! From sale to service it was better than any big dealership…. Buy a car without fear! service…If you’re looking to buy a car this is the place to go!! From sale to service it was better than any big dealership…. Buy a car without fear!!! More

Just bought a 2011 Mazda 3 Sport at Lannan with a great help from Elliot and Barbara combined on the sale and warranty. I was referred to come here from my best friend and I was not disappointed. No pres help from Elliot and Barbara combined on the sale and warranty. I was referred to come here from my best friend and I was not disappointed. No pressure on the sale and they make you feel right at home. I am happy to be a part of this Mazda family for many years to come! More

Within 10 days, purchased two Mazda3s from Elliott Hersh; John Bonner coordinated delivery of one. Well pleased both and their Saturn-style salesmanship. No pressure. John Bonner coordinated delivery of one. Well pleased both and their Saturn-style salesmanship. No pressure. More

Great sales experience. I spoke with Alex on the phone and John at the dealership. We talked about choices(new 2012, new 2013, used certified),took a drive, and answered all our questions. No pressure at and John at the dealership. We talked about choices(new 2012, new 2013, used certified),took a drive, and answered all our questions. No pressure at all. They offered a great price and paperwork went very smoothly. John even delivered the car himself, as we couldn't get to the dealership the day the car was ready. More

I purchased a certified used Mazda a full asking price. Only, when I went to pick up the vehicle did they tell me there was only one key and that I would have to buy another if I wanted a spare (more than Only, when I went to pick up the vehicle did they tell me there was only one key and that I would have to buy another if I wanted a spare (more than ~100$). This is not good. I am dissatisfied and they have lost me as a future customer. More

Let me start by saying, I HATE the car-buying process. It seems like the most inhumane way of making a large purchase. The secrecy, the back-and-forth to "check with my sales manager", the inordinately l It seems like the most inhumane way of making a large purchase. The secrecy, the back-and-forth to "check with my sales manager", the inordinately long time to make a deal. Prior to Lannan Mazda, my car buying experiences lasted 4+ hours. Dreadful. But then I met Elliott. I had submitted a pricing request via their website and he called me back. It felt like I was dealing with a friend's dad, not the typical car salesman. He was kind, patient, and LISTENED. Never talked over me, never tried to force me to make a decision, never treated me like a woman buying a car on her own, if you know what I mean. We did a little bit of back and forth on the pricing, but it was so easy compared to my other experiences. We settled on a price that I was comfortable with, for the car I wanted. But the follow-up is where this story really gets good. When I went to pick up the car, he walked me over to their service department and introduced me - in person - to the head of that department. After Dwayne, their service manager, gave me the certificate for my first oil change free, Elliott walked me back out to the car and spent 20 minutes going over all the features, making sure I had a good overview before I drove off the lot. He called me a week after I bought the car to make sure it was great. (it was.) He called me a month after I bought the car to make sure it was great. (it was) Normally, I don't take my cars to the dealer for service - I tend to feel like they gouge consumers - but since Lannan is so close to my work and because they've been so great, I'll be breaking my own rule and taking it there. All in all, Elliott and the team at Lannan treated me like a person, not a quota-meeter or a paycheck, and that is AWESOME. More