495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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What a fantastic experience! We had decided which pre-owned car we were interested in before we found Lannan Mazda, but they had the best price online. John Bonner was our sales person and he gave us pre-owned car we were interested in before we found Lannan Mazda, but they had the best price online. John Bonner was our sales person and he gave us the same level of customer service as I would expect buying a new car. The dealership made a big deal out of making us feel welcome buy posting our names with a big welcome on their sandwich board and being very friendly. The test drive was a full on-and-off highway route and we never felt rushed into making a decision. We had our two toddlers with us and they were very accommodating about testing out their car seats and trying out all the buttons and gadgets inside the car. The best part of the whole experience was going to pick up the car. They had it cleaned up and waiting in the showroom with a huge thank you sign at the entrance to the building. I really felt like a star as I drove it off the showroom floor. We have already recommended this dealership to others and will be returning when we need a new car. More
We were greeted with bottles of water and invited to check out the Mazda 3 in the showroom while the salesman finished with another customer. They were busy, so we left and came back an hour later. When check out the Mazda 3 in the showroom while the salesman finished with another customer. They were busy, so we left and came back an hour later. When we did, the salesman sat down and asked us some questions, then put us in the exact car I wanted (even the right color) within 10 minutes. Pleasant test drive together, and we were ready to discuss price. No hard sell, very open and relaxed. We mentioned our daughter had her Mazda serviced there, and he looked her up on the computer records, saying if she shared our address then we were eligible for Mazda's owner loyalty discount ($500). We agreed on a price easily, and were done in about an hour total. Most pleasant car purchase I have ever had. Three days later I came in to do the paperwork for the loan and registration, and pick up the car. I spoke to the business manager on the phone before coming in so everything was ready when I arrived. I pulled out in my beautiful new car, with a full tank of gas, just 15 minutes after arriving. More
Our experience purchasing a new vehicle from Lannan Mazda was nothing short of extraordinary. Elliott Hersh, our sales representative, was attentive from the moment we entered the lot and made us feel at eas was nothing short of extraordinary. Elliott Hersh, our sales representative, was attentive from the moment we entered the lot and made us feel at ease from the start. He sat us down and really listened to our needs without trying to give us a tired sales pitch. We were able to take a test drive immediately and were given a thorough demonstration of the car and its features beforehand. When it was time to get down to price and financing, Elliott went above and beyond to make us feel comfortable about the process and at no time pressured us to make a decision. We walked into the lot looking to take our first test drive and move onto other dealerships in the area for the rest of the evening. Instead, we walked away less than three hours later with a new car. Lannan Mazda surprised us and made us an offer we just couldn't refuse for a car we fell in love with from the start. We would recommend them to anyone without reservation! More
I had a great experience at Lannan Mazda. Elliot made the whole process extremely comfortable. He was very informative and concise from the beginning to the end. Was my first experience buying a car and felt whole process extremely comfortable. He was very informative and concise from the beginning to the end. Was my first experience buying a car and felt right at home at Lannan. More
I have purchased three cars (new Saturn, new Mazda, and used van)from this dealership and have always been treated very well. The staff is professional and friendly. used van)from this dealership and have always been treated very well. The staff is professional and friendly. More
I, like everyone else here, was in the market for a new car. I at first tried to see if I could get financed for a new Mazda 3 but I was not expecting much since of a poor credit score. Even then Mrs. Barb car. I at first tried to see if I could get financed for a new Mazda 3 but I was not expecting much since of a poor credit score. Even then Mrs. Barbara worked some magic and had me approved for a really beautiful Used Mazda 6 with extremely low mileage. Through out the whole sale experience they were very low pressure and they did not stop with the great customer service until I was satisfied and off the lot with my new car. Its been a few weeks since then but I am overall extremely impressed and would defiantly purchase from them again. I used to be a big Toyota fan but after the recent experience with them I think the Lannan Mazda team has won me over. Alex was amazing answering any and all questions for me via e-mail. He even went on to provide pictures of cars I was interested in that were not even on the website. John was the man I worked with once I came in person to look at the cars and throughout the whole experience it was pleasant and very fun. We cracked quite a few jokes while the paper work and test drives happened and I really liked that. Never once did they try to hardball me or try to slide the sale in. When the time comes for me to trade in the Mazda I have now and I am looking for a new car. Lannan will be my 1st choice for sure. More
Went in to look at and test drive a CX5 today and worked with Li. He was not at all pushy and worked with us until we came to a deal we were all comfortable with. Went in for a test drive and drove home wit with Li. He was not at all pushy and worked with us until we came to a deal we were all comfortable with. Went in for a test drive and drove home with our new car. Thanks for the great service. More
What a great experience. Just when you think new car shopping needs to be a back-and-forth seesaw debate, you're sadly mistaken. My wife and I went in to price out some models and test drive a car or tw shopping needs to be a back-and-forth seesaw debate, you're sadly mistaken. My wife and I went in to price out some models and test drive a car or two. Sam was so knowledgeable about the vehicles we drove, and made the overall experience a breeze. We both planned on testing out 2 other crossover SUVs that day, and making a decision later that night or over the weekend. Anthony was very professional and respectful of our decision to shop. Instead of coming over and getting back into the money talks, he came over just to say, 'Thank you for stopping in. But if you could come back and give us the last try/word, we'd appreciate it.' Needless to say, after going to some very average dealers, we went back to Lannan -- and we're so happy that we did. Great trade-in value for my truck. Great cost for a brand new CX5. And most of all, a truly great experience from a couple of friendly, professional car specialists. Do yourselves a favor: bypass other dealers and just head over to Lannan for a no-hassle experience. More
I had such a great experience while at the Lannan Mazda! Elliot and Barbara were able to get me a great loan on a 2012 car. I walked into the dealership on a Friday morning, and by noon that very same day I Elliot and Barbara were able to get me a great loan on a 2012 car. I walked into the dealership on a Friday morning, and by noon that very same day I was driving off the lot with my new car. I felt so welcomed while I was at the dealership. Both Elliot and Barbara worked with me a car on my own loan. I highly recommend this dealership and the staff. More
I had such a great experience while at the Lannan Mazda! I was turned down at several other dealers for a lack of credit history, but Elliot and Barbara were able to get me a great loan on a hardly used use I was turned down at several other dealers for a lack of credit history, but Elliot and Barbara were able to get me a great loan on a hardly used used car. I walked into the dealership on a Saturday morning, and by Five o'clock that very same evening I was driving off the lot with my new car. I felt so welcomed while I was at the dealership. Both Elliot and Barbara worked so hard to get me a car on my very own loan. I have been back several times to sign paperwork and such and each time the staff is so friendly and just willing to help. I highly recommend this dealership and the staff. More