495 Mazda

No After sale Customer Service I unfortunately had a terrible experience at Lannan Mazda. The actual car sale went smoothly but after the deal was made and the papers were signed th I unfortunately had a terrible experience at Lannan Mazda. The actual car sale went smoothly but after the deal was made and the papers were signed they no longer cared how my experience was. There were things promised to me that I needed to fight with them after to get. Paperwork was forgotten to be processed when it was promised by a certain date. And when bringing up my issues the salesman immediately became stand offish and rude. He clearly wasn't happy that I was pointing out that they were not following through. I would never recommend someone to buy a car here. It was more stressful than it needed to be. More

minimal hassle maximum and excellent service. Really a good group to work with - the price negotiations were minimal and they went out of their way to get the paperwork sorted out in less than Really a good group to work with - the price negotiations were minimal and they went out of their way to get the paperwork sorted out in less than an hour. More

Best customer service! I'm a returning customer to Lannan and it's become my 1 and only stop for car buying. I always see Elliott Hersh because he is so nice and understandi I'm a returning customer to Lannan and it's become my 1 and only stop for car buying. I always see Elliott Hersh because he is so nice and understanding and knows how to make his customers feel comfortable when making a very hard decision. I recommend Lannan Mazda to everybody I talk to about their car buying and will continue to do so! More

Great Experience Lannan Mazda Bill Miller and all of the staff at the dealership were friendly and most helpful. Like most I hated the thought of car shopping but m Lannan Mazda Bill Miller and all of the staff at the dealership were friendly and most helpful. Like most I hated the thought of car shopping but my experience was most pleasurable. I would highly recommend the dealership, Bill Miller and all of the staff to my friends and family. More

High pressure, dishonest tactics We called in advance to set up a test drive. When we got there, they said we could not in fact test drive unless we would put down a deposit to buy th We called in advance to set up a test drive. When we got there, they said we could not in fact test drive unless we would put down a deposit to buy the car before driving it. Total waste of time. Stay away. More

Courteous and accommodating They helped me find the perfect car that tailored to my needs and they didn't make me feel like money was a hindrance. The extended warranties and saf They helped me find the perfect car that tailored to my needs and they didn't make me feel like money was a hindrance. The extended warranties and safety features are what sold it for me (plus the luxury without the price). More

Pleasant no pressure transaction! We were greeted at the door by Elliot (super friendly) and made us feel right at home. Without any pressure we sat down and he guided us through our n We were greeted at the door by Elliot (super friendly) and made us feel right at home. Without any pressure we sat down and he guided us through our needs/wants before showing us any car. He genuinely cared for us to make sure we looked at the right vehicles for us. Elliot provided us superior customer service and took the time with us both before and after the sale when we picked up our CX-5. He even followed up with us the next day and when there was a glitch with our insurance coverage we were treated with care. He explained all about the service department and we look forward to our first experience with them for our first oil change where they'll wash our car after each service appointment - as it's all about the details. We were very happy with Elliot and Lannan Mazda. We would recommend Elliot and this dealership to anyone! More