
495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,028 reviews
Very Good Experience, Excellent Sales Staff, Amazing Car I recently purchased a very nice, low mileage, pre-owned MX-5 from Lannan Mazda. The entire experience from the initial inquiry about the car, the neg I recently purchased a very nice, low mileage, pre-owned MX-5 from Lannan Mazda. The entire experience from the initial inquiry about the car, the negotiation, to the follow-through was pain free and a complete pleasure. Would highly recommend checking them out! More
Excellent experience We had a great experience at this dealership. The initial contact was very professional and all our questions were answered. It was so nice to not fee We had a great experience at this dealership. The initial contact was very professional and all our questions were answered. It was so nice to not feel pressured when we left to do more car shopping. We were welcomed back and finished the negotiations for our new car. Blaine and his manager delivered on our contract with no significant complications. Blaine followed up with us to make sure all went well when I returned for the inspection sticker. I would return to this dealership without hesitation and would recommend Lannan to my friends and family. More
Lannan Mazda: Great people and great automobiles After reading reviews of the Mazda CX-5, and especially the safe driving technology now available on the Mazda CX-5 Grand Touring 2016, and talking wi After reading reviews of the Mazda CX-5, and especially the safe driving technology now available on the Mazda CX-5 Grand Touring 2016, and talking with friends who drive Mazdas, I headed over to my ilocal Mazda dealer (Lannan) to have a serious look. The staff was friendly, intelligent, no-pressure, informative and patient with questions and test drives. I ended up with a CX-5 Grand Touring 2016 with precisely the features I needed and requested (including color). This was the best car buying experience I have ever had and my new Mazda is proving beyond expectations. I especially want to give a shout out for Flaviano Silva, as well as Sean Foley and Anthony Scenna. More
No After sale Customer Service I unfortunately had a terrible experience at Lannan Mazda. The actual car sale went smoothly but after the deal was made and the papers were signed th I unfortunately had a terrible experience at Lannan Mazda. The actual car sale went smoothly but after the deal was made and the papers were signed they no longer cared how my experience was. There were things promised to me that I needed to fight with them after to get. Paperwork was forgotten to be processed when it was promised by a certain date. And when bringing up my issues the salesman immediately became stand offish and rude. He clearly wasn't happy that I was pointing out that they were not following through. I would never recommend someone to buy a car here. It was more stressful than it needed to be. More
Very Comfortable Environment. Listened to my needs! We had such a great experience working with Blaine and the team at Lannan. So much so we purchased two cars from them. Fantastic Experience! They list We had such a great experience working with Blaine and the team at Lannan. So much so we purchased two cars from them. Fantastic Experience! They listened to what we wanted and did not try to sell us something else. Blaine answered all of our questions and made us feel very comfortable. We will highly recommend Lannan to our friends and family. More
Friendly Associates - Questionable delivery of expectations I recently purchased a Used CX9 from Lannan. I worked with Bill and Elliot and agree with other posters that they were both friendly, helpful and a p I recently purchased a Used CX9 from Lannan. I worked with Bill and Elliot and agree with other posters that they were both friendly, helpful and a pleasure to work with. I was a little discouraged with my trade in value but felt the car price was fair. (after negotiating I still was 30% below NADA value) My biggest complaint was that I went out of my way to ensure the car came with two keys (seems trivial but keys for these cars are no longer $2.00 at Lowes) I was told that it did and upon receipt of the car I was informed that it only had one. Seemed like a problem a Mazda dealer could fix pretty easily - Order the customer a new key at NC. That is not what happened, I was told I could purchase a new one for $300. (eventually reduced to $260) I have learned that you need to have everything in writing before you negotiate a deal. More
minimal hassle maximum and excellent service. Really a good group to work with - the price negotiations were minimal and they went out of their way to get the paperwork sorted out in less than Really a good group to work with - the price negotiations were minimal and they went out of their way to get the paperwork sorted out in less than an hour. More
Best customer service! I'm a returning customer to Lannan and it's become my 1 and only stop for car buying. I always see Elliott Hersh because he is so nice and understandi I'm a returning customer to Lannan and it's become my 1 and only stop for car buying. I always see Elliott Hersh because he is so nice and understanding and knows how to make his customers feel comfortable when making a very hard decision. I recommend Lannan Mazda to everybody I talk to about their car buying and will continue to do so! More
Great Experience Lannan Mazda Bill Miller and all of the staff at the dealership were friendly and most helpful. Like most I hated the thought of car shopping but m Lannan Mazda Bill Miller and all of the staff at the dealership were friendly and most helpful. Like most I hated the thought of car shopping but my experience was most pleasurable. I would highly recommend the dealership, Bill Miller and all of the staff to my friends and family. More
Excellent salesmen I have purchased a few cars and have never felt compelled to compliment sales staff until now. Both of these gentlemen worked well together and we're I have purchased a few cars and have never felt compelled to compliment sales staff until now. Both of these gentlemen worked well together and we're very knowledgeable. There was no high pressure. Any dealership would be proud to have these men represent them. More