495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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minimal hassle maximum and excellent service. Really a good group to work with - the price negotiations were minimal and they went out of their way to get the paperwork sorted out in less than Really a good group to work with - the price negotiations were minimal and they went out of their way to get the paperwork sorted out in less than an hour. More
Best customer service! I'm a returning customer to Lannan and it's become my 1 and only stop for car buying. I always see Elliott Hersh because he is so nice and understandi I'm a returning customer to Lannan and it's become my 1 and only stop for car buying. I always see Elliott Hersh because he is so nice and understanding and knows how to make his customers feel comfortable when making a very hard decision. I recommend Lannan Mazda to everybody I talk to about their car buying and will continue to do so! More
Great Experience Lannan Mazda Bill Miller and all of the staff at the dealership were friendly and most helpful. Like most I hated the thought of car shopping but m Lannan Mazda Bill Miller and all of the staff at the dealership were friendly and most helpful. Like most I hated the thought of car shopping but my experience was most pleasurable. I would highly recommend the dealership, Bill Miller and all of the staff to my friends and family. More
Excellent salesmen I have purchased a few cars and have never felt compelled to compliment sales staff until now. Both of these gentlemen worked well together and we're I have purchased a few cars and have never felt compelled to compliment sales staff until now. Both of these gentlemen worked well together and we're very knowledgeable. There was no high pressure. Any dealership would be proud to have these men represent them. More
High pressure, dishonest tactics We called in advance to set up a test drive. When we got there, they said we could not in fact test drive unless we would put down a deposit to buy th We called in advance to set up a test drive. When we got there, they said we could not in fact test drive unless we would put down a deposit to buy the car before driving it. Total waste of time. Stay away. More
Courteous and accommodating They helped me find the perfect car that tailored to my needs and they didn't make me feel like money was a hindrance. The extended warranties and saf They helped me find the perfect car that tailored to my needs and they didn't make me feel like money was a hindrance. The extended warranties and safety features are what sold it for me (plus the luxury without the price). More
Pleasant no pressure transaction! We were greeted at the door by Elliot (super friendly) and made us feel right at home. Without any pressure we sat down and he guided us through our n We were greeted at the door by Elliot (super friendly) and made us feel right at home. Without any pressure we sat down and he guided us through our needs/wants before showing us any car. He genuinely cared for us to make sure we looked at the right vehicles for us. Elliot provided us superior customer service and took the time with us both before and after the sale when we picked up our CX-5. He even followed up with us the next day and when there was a glitch with our insurance coverage we were treated with care. He explained all about the service department and we look forward to our first experience with them for our first oil change where they'll wash our car after each service appointment - as it's all about the details. We were very happy with Elliot and Lannan Mazda. We would recommend Elliot and this dealership to anyone! More
Great Experience I drove most of the sedans in the class before deciding on the Mazda 6. Bill was professional and helpful in answering my questions. I never felt I drove most of the sedans in the class before deciding on the Mazda 6. Bill was professional and helpful in answering my questions. I never felt pressured by Bill or Barbara on any decision that I made. Thanks Lannan Mazda. More
Great service I have gotten 4 (saturn) cars from Elliott Hersh over the past 20 years. When I was looking at getting a Mazda, it was a no brainier where to go. The I have gotten 4 (saturn) cars from Elliott Hersh over the past 20 years. When I was looking at getting a Mazda, it was a no brainier where to go. The service was as good as I good as when it was a Saturn dealership and that is saying a lot. I just hope that Elliott with still be there when I need a car again! More
Great total experience After leaving the Ford dealership from which I purchased my previous car, I visited Lannan Mazda. (I have my wife's CX-9 serviced at Lannan and have h After leaving the Ford dealership from which I purchased my previous car, I visited Lannan Mazda. (I have my wife's CX-9 serviced at Lannan and have had very good success.) While test driving a Mazda6, the dealership appraised my trade in vehicle for $1000 more than the Ford dealership. Isais and Elliott both provided a stress free sales experience. The paperwork process went smoothly with Barbara. The entire leasing experience went well and I believe the purchase price was a good deal. More