495 Mazda

Right to the Point We had a car in mind and a price, and told Elliot that we had 1 hour to do a deal or not. With no haggling and within the time frame that we said I ha We had a car in mind and a price, and told Elliot that we had 1 hour to do a deal or not. With no haggling and within the time frame that we said I had a new Mazda 6 i Touring with lower payments than I expected. Would deffinatly do business with Elliot again. Thanks Again!!!!!!!!!! More

Low pressure, made buying a car pleasant. I'm one who LOATHES buying cars and dealing with salespeople, and this was a truly painless experience. I started my search for a new car back in I'm one who LOATHES buying cars and dealing with salespeople, and this was a truly painless experience. I started my search for a new car back in March with the intention of buying in the Summer due to a few obstacles preventing me from making a purchase. Personal financial hurdles further dragged out the process, until I was finally able to make a purchase this month. My initial visit to Lannan in March was solely for research to find a compact SUV that I liked in the CX-5 category (but would ultimately buy a CX-3). I was still determining what vehicle I wanted to buy before trying to figure out where I wanted to buy. After visiting dealers for other brands who still tried to sell me a vehicle that day even after explaining my situation, my experience with Blaine was very no-pressure. He understood my situation with regard to a purchase, and also all the considerations for what I wanted in a vehicle. From March through this month, I worked with Blaine the whole time from taking a few test drives every now and then and keeping in touch via email regarding what incentives were going on, letting me know when the new CX-3 came in so I could drive it, etc. When things finally fell into place on the financial side of the house, I went down to Lannan to discuss a purchase with Blaine who came back with a very reasonable price. He went about locating the color I wanted and picking it up from another dealership, and the rest is history! Not once over the course of nearly a year of working with Blaine did I ever feel pressured. Early on in the experience, I reached the conclusion that Blaine was someone that I wanted to give my business to. It certainly helped that I determined that I wanted a Mazda, so it made my decision that much easier as to where to buy from. I will absolutely recommend Blaine to friends and family looking for a new vehicle! More

Smooth and Fast, Customer First! I had a situation where I need a drive a car away that day. It was a Friday after Thanksgiving! Elliott was there to help from the beginning and follo I had a situation where I need a drive a car away that day. It was a Friday after Thanksgiving! Elliott was there to help from the beginning and following up and thru the entire process and kept me informed along the way. I stepped into the dealership around 11:30am and got out around 5:00pm. Come to think about it, there were a lot got done in those 5+ hours, particularly in the holiday season: finalizing the price, settled the finance, dealt with the insurance company, prepared the car and finally, the inspection! We were totally satisfied with Elliott as well as others who helped us that day. For sure, I will recommend Elliott and Lannan to other people. More

Flaviano Silva is the real deal! Flaviano Is amazing, my wife wanted to surprise me for my birthday with a new car and Flaviano and the Lowell Mazda staff delivered. Thanks for maki Flaviano Is amazing, my wife wanted to surprise me for my birthday with a new car and Flaviano and the Lowell Mazda staff delivered. Thanks for making this one unforgettable birthday! Dave and Ariana, Tewksbury More

Above and beyond customer service. Simply excellent. There's a reason this dealership is the #1 Mazda dealer in New England. Blaine's service was above and beyond. He is not what I expected at all from a There's a reason this dealership is the #1 Mazda dealer in New England. Blaine's service was above and beyond. He is not what I expected at all from a car salesperson. He wasn't pushy and didn't try to rush me into anything, but at the same time was realistic about the availability of the specific car I wanted. He helped me narrow my search down from a few different makes and models to a specific car of a specific year and trim and package. And THEN we set about searching for one in the area. There wasn't one... so he expanded his search, put in a request to swap a car with another dealership, and when they refused a few days later, he doubled down and continued searching. The estimated timeline was about a week... he called me the next day saying he'd found one, had snatched it up for me, and was going to pick it up himself from out of state the next day. And he did. Throughout this process he was constantly in contact with me, giving me updates whenever he had one, both on and off the clock. He gave me his personal cell number and texted me to check with me on an opinion or give me another update, and even personally delivered the car to me when I was finally able to pick it up. If the rest of the sales team at Lannan Mazda is even half as dedicated as Blaine, then anyone would be doing themselves a service by shopping here. All around an EXCELLENT car-buying experience. More

Service was amazing and genuine I worked with Bryce. He was so nice. He made the whole process easy. I didn't feel pressured at all. Great service. Overall a great experience. I worked with Bryce. He was so nice. He made the whole process easy. I didn't feel pressured at all. Great service. Overall a great experience. More

Bill was great. Some usual back room car dealer foolishness Bill was great, there was some usual car dealer foolishness with the back room however. It all worked out in the end but the car buying experience is Bill was great, there was some usual car dealer foolishness with the back room however. It all worked out in the end but the car buying experience is something that is dreaded with good reason. Bill helped us with everything from test drive to final inspection at delivery. More

Outstanding! That is the word to describe our experience at Lannan Mazda thanks to our sales person Elliott Hersh. No pressure. Just simple, honest conversation That is the word to describe our experience at Lannan Mazda thanks to our sales person Elliott Hersh. No pressure. Just simple, honest conversation and answers to all our questions and needs. As repeat customers Elliott is the reason that we only shopped at one dealership to buy a new car. Love our new CX-5. Thank you Elliott! Norman and Suzanne Olsen More

Top quality team After many months of research and test driving for a new crossover, my wife and I finally settled on buying the 2016 Mazda CX-5 Touring FWD (we had al After many months of research and test driving for a new crossover, my wife and I finally settled on buying the 2016 Mazda CX-5 Touring FWD (we had also considered a Subaru Forester). I contacted many local dealerships in an effort to find the best price and no one else came close. Lucky for us, Lannan happened to also be the closest Mazda dealer around. No slick tricks here. We experienced only respectful, friendly, and helpful service (this place doesn't have the traditional car dealer vibe). My wife and I are now enjoying our new purchase, so we could both recommend getting the 2016 Mazda CX-5 Touring FWD and further strongly suggest that you try Lannan first (especially if they are local). I'm certain that if all the employees are as good as the two with whom we primarily dealt (Elliott Hersh and Sean Foley), that every deal would be a pleasure and go smoothly. I wish that I could remember every team member's name with which we dealt to give them their due credit. More

Great cooperative friendly sales experience Just picked up our new Mazda 3 and couldn't be happier. The sales team was informative, accommodating, courteous, and professional. They made the deal Just picked up our new Mazda 3 and couldn't be happier. The sales team was informative, accommodating, courteous, and professional. They made the deal easy, got us the car we wanted with no pressure. A nice experience with a well prepped car delivered on time as promised. More