495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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They went above and beyond. They really care about customer satisfaction. They go above and beyond to make sure you have a great experience. Very friendly atmosphere. I highly re They really care about customer satisfaction. They go above and beyond to make sure you have a great experience. Very friendly atmosphere. I highly recommend anyone wanting to purchase a vehicle so consider this dealership. More
Stellar Customer Service I just want to say that the customer service here was stellar. We delt with Nick in sales and the GM who mostly stayed in the background. Both of them I just want to say that the customer service here was stellar. We delt with Nick in sales and the GM who mostly stayed in the background. Both of them were awesome and went the extra mile for my wife and I. Unfortunately for us, it just wasn't the right rime to buy. Instead of being pressuring, or being negative in any way about changing our minds, they just asked if there was anything else that they could do on their part before we went on our way. When we said it was just a bad time for us after talking it through, they were completely understanding and nice (even in that situation.) I would recommend Nick and the team over at Lannan Mazda any day of the week to anyone who is looking for a Mazda. They will go to bat for you until the very end. Thank you guys. More
First time buyer I was in the market recently for my first new car, and after doing my homework I had my heart set on the Mazda CX-5. A friend recommended Lannan Mazda I was in the market recently for my first new car, and after doing my homework I had my heart set on the Mazda CX-5. A friend recommended Lannan Mazda very highly so I scheduled a test drive. I met with Blaine and he showed me around the CX-5. He was very patient and helpful and made sure I knew nearly everything about the car before I even got in it. Both he and Barbara were very clear, accommodating, and kind throughout the entire process. I was hesitant to endeavor into my first car buying experience, but Blaine never made me feel pressured and was actually quite reassuring. I couldn’t be happier with my new CX-5 and Lannan Mazda. More
First Car Purchase I had a wonderful experience at Lannan Mazda. Elliott was very helpful and understanding, making the process of buying a car enjoyable. I never once f I had a wonderful experience at Lannan Mazda. Elliott was very helpful and understanding, making the process of buying a car enjoyable. I never once felt pressured into making a decision, and I am thrilled with my new whip! More
Very quick and comfortable experience. Highly Recommend. I recently purchased a CX-5 and worked with Elliott Hersh. Elliott was very helpful and informative and made the whole experience very comfortable. I I recently purchased a CX-5 and worked with Elliott Hersh. Elliott was very helpful and informative and made the whole experience very comfortable. I did not feel pressured at any time to make a hasty decision and Elliott did not try to push to sell me on anything I didn't want. I felt he was very honest and professional and I am very happy I purchased from this dealership. More
Repeat Buyer We purchased a car from Lannan in 2010 and had such a positive experience with the car and dealership, we decided to go for a repeat for the new car. We purchased a car from Lannan in 2010 and had such a positive experience with the car and dealership, we decided to go for a repeat for the new car. We found the dealership and Elliot professional and courteous and the experience left us feeling like we had an honest discussion and we all ended up with a good deal. More
Great Customer Service I came into the dealership convinced not to sign for the car that day, and I walked out an extremely happy customer and ended up signing for a brand n I came into the dealership convinced not to sign for the car that day, and I walked out an extremely happy customer and ended up signing for a brand new 2016 Mazda CX-5. The people here are not pushy at all, they're honest and truly want you to get your money's worth. Nick Almeida was my salesman and he was great to deal with. Absolutely recommending my friends and family to come here in the future. More
Going from a truck to an SUV Lannan Mazda was recommended to me from my boyfriends mother. I had originally set out to look at the Mazda Grand touring CX-5 but immediately loved Lannan Mazda was recommended to me from my boyfriends mother. I had originally set out to look at the Mazda Grand touring CX-5 but immediately loved a grand touring CX-3 that I saw in the lot. I was greeted when I walked in by reception when I asked for Barbara Tibbetts. She was with someone at the time but was promptly greeted Bryce Hanson who had been expecting me from Barbara. Bryce asked what I was interested in and then took me to a basic black touring Mazda CX-3 first and I test drove it (I liked it). He was very friendly and funny during our little joy ride through the side streets of Lowell. After test driving the CX-3 I then drove a touring CX-5 and I liked it a lot. So now I had a dilemma.. I liked both of the cars, maybe not the black color one but still had the ceramic white one in my head. I forgot to mention I have a German Shepherd who also needs to fit, so that was also a dilemma. I spent about 2 hours there at the dealer going over the differences in the sport, touring and grand touring and obviously prices. I also opened all the doors and folded down the seats in both models in the show room and was in and out of them for a good 45 minutes. After going over some things and my trade in value on the truck I asked to drive the ceramic CX-3 I liked (it was brand new with only 3 miles on it) and it was absolutely not a problem and he let me take it for a ride. I knew immediately I loved it. Barbara was also great with everything and got me the best she could on my trade in on my truck and extra warranty package. I would recommend Lannan Mazda and thank Bryce and Barbara for everything and for giving me the best deal and especially the best experience I have had at a car dealership car shopping!! More
Easy & Confident I worked with Blaine Bell to purchase a 2016 Mazda CX-5 and he was awesome! Blaine made the entire experience easy and relaxing and I never once felt I worked with Blaine Bell to purchase a 2016 Mazda CX-5 and he was awesome! Blaine made the entire experience easy and relaxing and I never once felt pressured into buying anything I was not 100% sure on. More
Easy and transparent I worked with Flaviano Silva and it was a great experience. Walking into a car dealership as a woman can be intimidating, especially not knowing a ton I worked with Flaviano Silva and it was a great experience. Walking into a car dealership as a woman can be intimidating, especially not knowing a ton about the mechanics of cars, but I never once felt like I was being taken advantaged of. Flaviano was open, honest, and a total pleasure to work with. I was a little bummed that my name was spelled wrong on the finance papers so that sort of put a kink in the process, but mistakes happen. No harm. I'd definitely recommend Lannan Mazda and especially Flaviano! More