495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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On Thursday, August 13th my engine light went on. I called the dealership and spoke with Pat. She said I could come by and have them check to see what code needed to be fixed. She got me an appointment called the dealership and spoke with Pat. She said I could come by and have them check to see what code needed to be fixed. She got me an appointment for the following Wednesday. They found the problem and had to order the part. They were very helpful and willing to do whatever it took to get it fixed. More
Overall, the service went well.Scheduling the service Overall, the service went well. Scheduling the service was not as easy as it should have been. A loaner car was not available, which is very hel Overall, the service went well. Scheduling the service was not as easy as it should have been. A loaner car was not available, which is very helpful and has been available in past service visits. More
Service was fine. Took more time than my last visit but that could be due to Covid precautions. I’m hoping when my lease is up in 5 months I can roll into another Jeep Compass lease. that could be due to Covid precautions. I’m hoping when my lease is up in 5 months I can roll into another Jeep Compass lease. More
Very difficult w making an appointment for Service. No one answered phone, lines busy, left message and no one called back. Finally after many attempts, got thru and associate said just come in at 1 on da one answered phone, lines busy, left message and no one called back. Finally after many attempts, got thru and associate said just come in at 1 on day I wanted. More
I had an appointment for an oil change/Tire rotation and when I got there my name was nowhere to be found on any day but thankfully whoever was helping me got me right in but ended up taking almost 2 hours. when I got there my name was nowhere to be found on any day but thankfully whoever was helping me got me right in but ended up taking almost 2 hours. The people working there were fantastic just seemed to be some organizational issues.. More
I always have my Charger services here. Everyone I’ve I always have my Charger services here. Everyone I’ve met that works for 495 has been awesome, from Billy K. in sales to the crew in service. Yester I always have my Charger services here. Everyone I’ve met that works for 495 has been awesome, from Billy K. in sales to the crew in service. Yesterday I had my oil changed and tires rotated. In and out in less than an hour. Thanks Mike!! Oh and the price was right. More
Just purchased a new Mazda CX-5 at 495 Mazda. Ben Guarini was the Sales Professional who introduced me and my wife to the CX5 and all its options and capabilities. Ben was very through, knowledgeable and ple was the Sales Professional who introduced me and my wife to the CX5 and all its options and capabilities. Ben was very through, knowledgeable and pleasant. I highly recommend Ben and the 495 Mazda Team! More
Great customer focused dealership Bought a 2019 Mazda 6 at 495 Mazda recently. Great experience.! Kristen and Ben in sales very helpful and knowledgeable on the cars features. Sean and Bought a 2019 Mazda 6 at 495 Mazda recently. Great experience.! Kristen and Ben in sales very helpful and knowledgeable on the cars features. Sean and Phil went the extra mile to make me happy after the sale as well...Competitive prices . Will buy again … Thanks again More
Great experience making a dea Great dealership. Ben Guarini in sales was awesome. He was very knowledgeable, friendly and helpful when I bought a used Jeep Compass. Exactly what I Great dealership. Ben Guarini in sales was awesome. He was very knowledgeable, friendly and helpful when I bought a used Jeep Compass. Exactly what I needed. I will certainly recommend Ben and the Mazda dealership to anyone looking for a car. Thanks for a great experience! More
Great dealership . Bob Scatamacchia in sales was awesome. He was very knowledgeable and helpful when I bought a used cx-9. Very low pressure and friendly. Exactly what . Bob Scatamacchia in sales was awesome. He was very knowledgeable and helpful when I bought a used cx-9. Very low pressure and friendly. Exactly what buying a car should be like. I will certainly recommend him and the dealership to anyone looking for a car. Thanks for a great experience! More