495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Came to have auto start installed.. the job was done well under expected time by a few hours, loaner was premium quality. Service personnel professional as always. under expected time by a few hours, loaner was premium quality. Service personnel professional as always. More
Al Blank customer service was great. He was very accommodating and extended a great deal we couldn’t refuse. His mission was to make me happy with my purchase, and this was accomplished. accommodating and extended a great deal we couldn’t refuse. His mission was to make me happy with my purchase, and this was accomplished. More
This was my first time getting my car serviced at a dealership - I bought it used (private party) earlier this year and brought it in for a recall. I had heard a lot of bad things about dealerships, so dealership - I bought it used (private party) earlier this year and brought it in for a recall. I had heard a lot of bad things about dealerships, so I was a bit guarded. If there are dealerships like that, this isn't one of them. I sent in the request for service through their website and they called me the next business day to schedule an appointment. I was in and out in 20 minutes, and they didn't try to sell me a thing. The next time I DO need to buy something, I'll be sure to come back. More
I bought 2020 Mazda cx30 premium , Dom the salesman was excellent, no up selling ,listened and got everything I wanted in the cx30 and kept me informed every step of way from initial contact to receiving excellent, no up selling ,listened and got everything I wanted in the cx30 and kept me informed every step of way from initial contact to receiving my new car. Just a great experience and a true salesman with no B.S. More
Wonderful staff, great service and I drove off in my new car the same day!! Had a smooth experience and would recommend to anyone shopping for a vehicle. car the same day!! Had a smooth experience and would recommend to anyone shopping for a vehicle. More
I was surprised that my routine service would take "about an hour", but they completed it as quoted. My only complaint was that, upon arrival, there were two employees walking through the service area withou an hour", but they completed it as quoted. My only complaint was that, upon arrival, there were two employees walking through the service area without masks. During this covid pandemic, I was shocked. I was invited to sit in their newly renovated lounge while I waited for my car, but opted not to because of the risk of exposure by those who chose not to follow protocol. More
Took an hour and a half for an oil change. Several employees, including the man helping me process the oil change, weren’t wearing their masks correctly over their nose. employees, including the man helping me process the oil change, weren’t wearing their masks correctly over their nose. More
Professionally handled from the moment I arrived until the service was complete. I was kept informed of the service progress and the informed of potential issues. the service was complete. I was kept informed of the service progress and the informed of potential issues. More
Very easy to get a test drive. Organized dealership. Answered my questions well, and dropped off the car on time. Aaron was very responsive to my communication. Answered my questions well, and dropped off the car on time. Aaron was very responsive to my communication. More
Experience with the Service Department has been excellent: easy to get appointments, good phone info, friendly service when there, and so far as I can tell quality work and reasonable rates excellent: easy to get appointments, good phone info, friendly service when there, and so far as I can tell quality work and reasonable rates More