495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Shaheen was my sales person and he was great. A dream realized. A totally satisfying experience. My finance guy was super as well. Knew his job inside out. Very efficient and pleasant. Thanks to both. realized. A totally satisfying experience. My finance guy was super as well. Knew his job inside out. Very efficient and pleasant. Thanks to both. More
All of my experiences at 495 Mazda have been very positive. I have been coming here for many years for maintenance and trade-ins! Everyone is very professional, kind, and willing to help. Highly reco positive. I have been coming here for many years for maintenance and trade-ins! Everyone is very professional, kind, and willing to help. Highly recommend! More
Excellent service as always. Very efficient & organized performed in a polite and pleasant manner. I feel confident driving my vehicle after your thorough service. Thank you for a good experience. performed in a polite and pleasant manner. I feel confident driving my vehicle after your thorough service. Thank you for a good experience. More
Excellent Customer Service, from Financing to Delivery. I would recommend anyone purchasing or leasing a new or used Mazda to check out 495 Mazda first. You will not be disappointed. I would recommend anyone purchasing or leasing a new or used Mazda to check out 495 Mazda first. You will not be disappointed. More
Love my Mazda CX5 and the customer service received at 495 Mazda!! 495 Mazda was very helpful & transparent with financial my new car and reviewing all its safety features. 495 Mazda!! 495 Mazda was very helpful & transparent with financial my new car and reviewing all its safety features. More
From beginning to end, my experience through the whole process was fantastic. Domenic my sales person was great! Finance department was also great! I love my car! process was fantastic. Domenic my sales person was great! Finance department was also great! I love my car! More
Got me in and out quickly. It was only for an inspection, but he explained why I could come in when I did so there would be no unnecessary waiting at the dealership. but he explained why I could come in when I did so there would be no unnecessary waiting at the dealership. More
It’s beyond just this dealership, I found the process of working with multiple dealers detestable. Why are costs hidden from me? Why am I negotiating when I don’t know all the information? My experience was working with multiple dealers detestable. Why are costs hidden from me? Why am I negotiating when I don’t know all the information? My experience was that dealers are interested in money more than customEd experience. If I’m dropping $36k on something, I don’t want the experience to be miserable. 495 Mazda beat out the Mazda dealership competition only because they had pandemic protocols in place to even consider buying — even that was sub-par, with the sales manager wearing his mask under his nose and indicating subtly to me that my choices were frivolous. I would like nothing more than for the entire car industry to change. More
Please don’t require me or anyone to provide a 25 word minimum review. I was happy to give a review prior to being told how many words I need to write ! minimum review. I was happy to give a review prior to being told how many words I need to write ! More
The service department team is very nice. I worked both with Jon and Paul and they were very pleasant and professional. The wait is pretty decent too. Sometimes it takes longer. with Jon and Paul and they were very pleasant and professional. The wait is pretty decent too. Sometimes it takes longer. More