495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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As always the service and support from the 495 Mazda team was excellent - from explaining what was going on, the extra time and effort and the new video of service. Awesome! was excellent - from explaining what was going on, the extra time and effort and the new video of service. Awesome! More
Kristen was especially great to work with. She did a superior job explaining the functions of the car and spent as much time as we needed to understand the intricacies of the technical aspects. I was superior job explaining the functions of the car and spent as much time as we needed to understand the intricacies of the technical aspects. I was very disappointed in the negotiations with the sales manager.(Mike) When I spoke with him over the phone he was doubting the authenticity of my proposal from another dealer. When we were in final in final negotiations, he wouldn’t budge on lowering the price of the car $50 on a $30,000 vehicle. Also, no one from manager and out to thank or congratulate us on the purchase. Very disappointed. The two men in the financing office were exceptional and extremely efficient More
Very efficient. Took my car in right at the scheduled time. Clean waiting space (wish there was sound on the TV). Knowledgeable technicians, explained the problem fully. time. Clean waiting space (wish there was sound on the TV). Knowledgeable technicians, explained the problem fully. More
The service department at 495 Mazda is always very professional from the time you drive up and get greeted to the way they explain any services needed. Caesar and the crew are the best professional from the time you drive up and get greeted to the way they explain any services needed. Caesar and the crew are the best More
The service department at 495 Mazda provided a quick service, they were super flexible, and overall very professional, can not ask for morel!!! Thanks Jon service, they were super flexible, and overall very professional, can not ask for morel!!! Thanks Jon More
Staff easy to deal with, many thanks to Jonathan for explanation of additional service needed. Car has red marks from sponge/wash, hard to remove explanation of additional service needed. Car has red marks from sponge/wash, hard to remove More
Best car buying experience ever! I was shopping for my first lease and began my search online. I reached out to a few dealerships and they were able to get me the best price, we did most of the negotiatin first lease and began my search online. I reached out to a few dealerships and they were able to get me the best price, we did most of the negotiating via text which made things super easy. I went down to the dealership that weekend and it only took a few hours! Upon arrival I was greeted by my new favorite salesmen Al. He was very quick and attentive, I was test driving my new car in about 5 minutes. I made a few last minute changes (wanted an upgraded model) and we were able to negotiate to the price I originally asked for! Al fully explained the vehicle on our test drive and was very informative about my options when discussing upgrades. He called me 2 days later and it was already ready for pick up! Upon picking it up Al made sure to give us a final run down of the car...good thing he did because there was so many features it was amazing! All in all it was an easy, low stress car buying experience. I definitely recommend and make sure to ask for Al! More
Great service. A a a a a a a a a aa a a a a a a a aa a a a a a a a a a a More
Customer Service was Incredible. The knowledge and attention to detail was perfect. Service was complete quicker than expected. Very detailed oriented and it was returned to me cleaner than I dropped attention to detail was perfect. Service was complete quicker than expected. Very detailed oriented and it was returned to me cleaner than I dropped it off. More
We just got our new car from 495MAZDA Dealership. We had a great car buying experience. kristen was our guide and advisor through the whole process. She was very knowledgeable, answered every single questio a great car buying experience. kristen was our guide and advisor through the whole process. She was very knowledgeable, answered every single question we had and went above and beyond. We got to test drive few vehicles, we got all the information we needed, we never felt pressured and we bought confidently. We would highly recommend them and we would buy from them in the future. More