495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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This was by far the most positive experience that I’ve had purchasing a vehicle. Kristen was a joy to work with. She is knowledgeable and honest. She also worked closely with the staff to assure my satisf had purchasing a vehicle. Kristen was a joy to work with. She is knowledgeable and honest. She also worked closely with the staff to assure my satisfaction. All promises were kept and I am a very satisfied customer. Your dealership exceeded my expectations. Thank you More
Efficient, friendly service. Paul was ready for me when I arrived and got my car in quickly. Let me know about how long it would take and was right in time. Love the pup in the showroom! arrived and got my car in quickly. Let me know about how long it would take and was right in time. Love the pup in the showroom! More
Efficient and personable . Whitney was a bonus ! 🐶Had Efficient and personable . Whitney was a bonus ! 🐶 Had fun playing with the pup while waiting the best Looking forward to visiting again Thank Efficient and personable . Whitney was a bonus ! 🐶 Had fun playing with the pup while waiting the best Looking forward to visiting again Thank you very much More
I love coming to 495 Mazda. Very friendly staff. The quality of service is always high in my experience. And I really enjoy driving my car afterwards. quality of service is always high in my experience. And I really enjoy driving my car afterwards. More
Had a few choices for Mazda dealerships in my area and chose 495 due to their responsiveness to my inquiries. After touching base with the internet manager, who looked into the availability of the vehicl chose 495 due to their responsiveness to my inquiries. After touching base with the internet manager, who looked into the availability of the vehicle I was interested in, I was asked to come in for a test drive and to meet with a sales manger. Upon arriving on a Saturday afternoon I met With Bob, great guy! He grabbed my information and off we we went for a test drive. He was knowledgeable and took the time to listen to what I was looking for in a vehicle. He spent a couple hours going over the car and finance options as well. Overall it was good experience so far. More
Customer service was great, the waiting area is very comfortable, and the manager’s Frenchie is extremely cute and friendly. They were very accommodating when I asked for a last minute lift gate fix as comfortable, and the manager’s Frenchie is extremely cute and friendly. They were very accommodating when I asked for a last minute lift gate fix as well, because of the recall. More
I liked that they had the best offer for the car I was looking for. The salesman I worked with was extremely respectful in his interactions with me and worked with me so I could fulfill my needs. looking for. The salesman I worked with was extremely respectful in his interactions with me and worked with me so I could fulfill my needs. More
They were able to diagnose the issue but it took nearly two hours to do so. The quote for repairs appeared to be a reasonable amount. two hours to do so. The quote for repairs appeared to be a reasonable amount. More
I called to see if I could get a service appointment on short notice. The service department was very accommodating. I was in and out in no time at all. short notice. The service department was very accommodating. I was in and out in no time at all. More
As always quick and easy service. The agent was very friendly and went out of his way to speed up the wait by doing the oil change so I didn't have to wait. friendly and went out of his way to speed up the wait by doing the oil change so I didn't have to wait. More