495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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First time working with 495 Mazda after change and was happy with the sales experience. Car was ready for my test drive and the negotiation and purchasing process was not stressful. happy with the sales experience. Car was ready for my test drive and the negotiation and purchasing process was not stressful. More
The service was bad. Like, so bad, I will not go back. I love my Mazda, but I strongly dislike Sean, the general manager, at 495 Mazda. He let me down on multiple occasions and nowhere to be found to face m love my Mazda, but I strongly dislike Sean, the general manager, at 495 Mazda. He let me down on multiple occasions and nowhere to be found to face me. Or apologies. I wasn't able to negotiate anything off the car, he offered me an offensive amount for my car. And registered the wrong VIN number and the mistake wasn't caught right away so it delayed the process. He was suppose to call me to let me know the car was ready after it was registered correctly. I called for an hour and a half starting at 2:30pm for him to finally call back at 4PM. I headed down there immediately and by the time it was all done it was 5:10pm and I was told I would have to come back to get it inspected because the shop was closed. All you had to do was call, Sean, but you didn't. I never went back and just paid for my inspection to be done at a local shop. More
Very friendly staff, super attentive, and they update you on status of your service request each step of the way. My number once choice for all my cars needs. on status of your service request each step of the way. My number once choice for all my cars needs. More
The amazing professionalism at 495 Mazda was excellent they provided with excellent care to my care I recommend.... prices a little high but it was worth it. they provided with excellent care to my care I recommend.... prices a little high but it was worth it. More
Easy scheduling, no-cost loaner car, excellent service. No reason to go anywhere else. Location makes it easy to get there from work or home. No reason to go anywhere else. Location makes it easy to get there from work or home. More
Very friendly and accomodating. I was in and out in about one hour. Received a discount that particular day. They even washed my vehicle because of all the salt on it. Complimentary of course! one hour. Received a discount that particular day. They even washed my vehicle because of all the salt on it. Complimentary of course! More
Top notch dealer. Clean establishment, courteous staff and general manager is one of kind. Always available, always checking in, great communication too to bottom. Highly recommended to anyone looking fo and general manager is one of kind. Always available, always checking in, great communication too to bottom. Highly recommended to anyone looking for a vehicle. More
Sales specialist Kristen is what is right with car buying experience. This is my second vehicle that she helped me with and i look forward to the next. experience. This is my second vehicle that she helped me with and i look forward to the next. More