495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Working with Phil and Domenic has been a pleasure. From my initial call with Phil, working with him on pricing and then with Domenic working on the financing and showing us the car we purchased. Excellent, my initial call with Phil, working with him on pricing and then with Domenic working on the financing and showing us the car we purchased. Excellent, professional and knowledgeable. More
Overall dealership is good and new. But they took 4 visits to fix just a small tire leak. I hope they proof check work before giving car back. visits to fix just a small tire leak. I hope they proof check work before giving car back. More
Fair pricing, friendly competent professional service.A Fair pricing, friendly competent professional service. A pleasure to work with. I’d highly recommend Sean, Alex, Kristen and the team at 495 Mazda a Fair pricing, friendly competent professional service. A pleasure to work with. I’d highly recommend Sean, Alex, Kristen and the team at 495 Mazda and the Mazda CX-9 SUV. More
Great service very friendly, I was happy and satisfied. Great reasonable prices. I would recommend to anybody very good customer services i am happy to chose 495 Mazda Great reasonable prices. I would recommend to anybody very good customer services i am happy to chose 495 Mazda More
Great first service experience. Friendly, professional, quality work, clean car upon completion, follow up call received later same day. Would easily recommend the service dept. quality work, clean car upon completion, follow up call received later same day. Would easily recommend the service dept. More
Alex was terrific! Very knowledgeable and accommodating. Excellent customer service and attention to detail! Made the purchase a complete pleasure. Love my new car and would recommend the dealership! Excellent customer service and attention to detail! Made the purchase a complete pleasure. Love my new car and would recommend the dealership! More
Service department was incredibly accommodating and had my vehicle repaired in 2 days which was way faster than I expected to get my car back. They were able to cover the expenses with a warranty which was my vehicle repaired in 2 days which was way faster than I expected to get my car back. They were able to cover the expenses with a warranty which was great because that part that failed should not have failed on a car this new and was technically not covered by powertrain. Their service changed my attitude from angry to a repeat Mazda customer. I can't say enough good things. More
From the moment I arrived at the dealership I received excellent service. The video of the vehicle inspection was very helpful and the tech explained the service. excellent service. The video of the vehicle inspection was very helpful and the tech explained the service. More
Dominic did a great job, very supportive and professional, would absolutely get another car from them. Took the time to go over every detail and option in the car when I picked it up even helped professional, would absolutely get another car from them. Took the time to go over every detail and option in the car when I picked it up even helped setup my phone app. More
Great service! Employees are pleasant and helpful. The waiting area is clean and comfortable. Love that they wash the cars, saved me a trip to the car wash! waiting area is clean and comfortable. Love that they wash the cars, saved me a trip to the car wash! More