495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,983 reviews
Nice service and a great customer service the new video explaining the details when the car gets service is very nice. Great work. Thank you. explaining the details when the car gets service is very nice. Great work. Thank you. More
495 Mazda was excellent as expected given the reviews I had seen from other customers prior to my visit. I went in for a simple service (oil change+) and a concern with my tires/brakes and they ended up fi had seen from other customers prior to my visit. I went in for a simple service (oil change+) and a concern with my tires/brakes and they ended up fitting in the service, rear brake replacements, cabin air filter change, checking the tires & tire pressure light sensors to make sure of no other issues and completing an open recall item I've had on the car for years ALL in the same visit. Pricing was as expected and they even made a video of my car after lifting it up on a lift to show how my rear brakes looked and why the needed to be replaced but to also show other parts of the car and how they were in good condition. This place is EXCELLENT. More
Excellent care and service....the BEST car buying experience I have ever had. Time was given to answer all questions, the price was fair and the car was delivered to my front door ! Everybody at 4 experience I have ever had. Time was given to answer all questions, the price was fair and the car was delivered to my front door ! Everybody at 495 Mazda made this a great and easy experience... More
Awesome service dept...Brought my car in a few times and was very pleased...They listen and are very thorough...Got it right each time...I will keep coming back for service in the future. was very pleased...They listen and are very thorough...Got it right each time...I will keep coming back for service in the future. More
Alex was really Great! He took care of all my needs and answered all the questions we had before we purchased the vehicle and even after, he did everything right to make sure we were ready to drive off sat answered all the questions we had before we purchased the vehicle and even after, he did everything right to make sure we were ready to drive off satisfied with our Mazda experience. More
I have been coming to 495 Mazda since before it became 495 Mazda, and I like the refurbished building with nicer waiting area etc., and the staff are all helpful and friendly. 495 Mazda, and I like the refurbished building with nicer waiting area etc., and the staff are all helpful and friendly. More
Great buying experience with no pressure. The offer presented to us was fair and acceptable. The staff was very friendly and professional. Highly recommended Dealership presented to us was fair and acceptable. The staff was very friendly and professional. Highly recommended Dealership More
495 Mazda was a pleasure to work with. We ended up buying 2 from them because they were so easy to deal with. Both Dominic and Mike were so helpful. 2 from them because they were so easy to deal with. Both Dominic and Mike were so helpful. More
Jonathan and the entire service department is excellent. In this case, they accommodated my schedule, which changed three times. As a bonus, they were extremely friendly to my kid that I brought along. Reas In this case, they accommodated my schedule, which changed three times. As a bonus, they were extremely friendly to my kid that I brought along. Reasonable, no-pressure maintenance recommendations. 4 stars on price because hey who wants to pay anything at all. More
I was liking to purchase a new CX5. My first contact with 495 Mazda was via text with Tim, which led to an on-site appointment with Sean. From beginning to end, Tim, Sean and Kristen provided superior with 495 Mazda was via text with Tim, which led to an on-site appointment with Sean. From beginning to end, Tim, Sean and Kristen provided superior customer support and care. I was given a reasonable trade in for m current vehicle and great financing. I walked away with a brand new CX 5 and a smile on my face. Great folks and a great dealer. More