495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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The only issue I had with the service is when I arrived an advisor just rattled off what services they were doing and asked me to go to the waiting room. In the past with Lannan I sat down with the advisor an advisor just rattled off what services they were doing and asked me to go to the waiting room. In the past with Lannan I sat down with the advisor and went over everything before hand so I had the opportunity to ask questions before the work began. I feel much more comfortable discussing the services before the work begins. More
Customer service is good. I would recommend to my friends. Overall My cx5 is in good condition after service. But it is little expensive for their service friends. Overall My cx5 is in good condition after service. But it is little expensive for their service More
People who have a good experience don’t necessarily want to take the time to write 25 words to finish the survey. Experience was excellent up to the survey which is ANNOYING! to take the time to write 25 words to finish the survey. Experience was excellent up to the survey which is ANNOYING! More
Had an excellent sales experience with Dominic. We were pleased with the entire staff in helping us secure our certified pre-owned 2020 CX-5 Sport. pleased with the entire staff in helping us secure our certified pre-owned 2020 CX-5 Sport. More
Paul was excellent. Don’t make me write 25 wordsDon’t Paul was excellent. Don’t make me write 25 words Don’t make me write 25 words Don’t make me write 25 words Don’t make me write 25 words Paul was excellent. Don’t make me write 25 words Don’t make me write 25 words Don’t make me write 25 words Don’t make me write 25 words Don’t make me write 25 words More
The sale itself was fine. But when I went back to get my inspection, they had lost my trade-in's registration which had my license plate decal on it, and left me to fend for myself without any guidance as t inspection, they had lost my trade-in's registration which had my license plate decal on it, and left me to fend for myself without any guidance as to how to get my inspection finished except "go to the RMV". I've been a loyal customer for 8 years, bought two cars from them, and have enjoyed their service until now, but this was awful. They just shrugged and were like "there's nothing we can do", leaving me completely in a lurch. And now I feel like I'm stuck going to them for the next several years because I just bought my car from them. More
Always on time, and my car is always well taken care of here. The staff are friendly and professional. This dealership gets better and better every time I visit, and I’ve been a customer for three years at here. The staff are friendly and professional. This dealership gets better and better every time I visit, and I’ve been a customer for three years at this point. More
Fine attentive and technically knowledgeable service. Nicely appointed waiting rooms to be productive while my Mazda is being serviced. Conveniently located. Would highly recommend this dealer. Nicely appointed waiting rooms to be productive while my Mazda is being serviced. Conveniently located. Would highly recommend this dealer. More
Quick professional and comfortable accomodations. Greeting by my dealer that remembers my name as well as a dealership mascot dog. What more do you want? Greeting by my dealer that remembers my name as well as a dealership mascot dog. What more do you want? More
I have been servicing my Mazda vehicles with Paul for many years. I appreciate the honesty and friendly experience. The recently renovated dealership is beautiful many years. I appreciate the honesty and friendly experience. The recently renovated dealership is beautiful More