495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Scheduled an inspection for my car, overall good service but inspection requirements were a little strict about certain pieces of my car. The guy was kind enough to warn me prior of inspection which was ver but inspection requirements were a little strict about certain pieces of my car. The guy was kind enough to warn me prior of inspection which was very helpful for me to fix anything that needed to be fixed before inspecting the car. More
Helpful service, but need to know before hand what to ask before they work you into an less than advantageous deal. Very nice staff. Domenic was helpful. before they work you into an less than advantageous deal. Very nice staff. Domenic was helpful. More
Good service and very helpful information details on the checks done on the car with a video.. the waiting area is very nice and comfortable checks done on the car with a video.. the waiting area is very nice and comfortable More
I had a very good experience here, it was very easy and quick with no pressure or gimmicks. The people I worked with were very knowledgeable and helpful. quick with no pressure or gimmicks. The people I worked with were very knowledgeable and helpful. More
I was told work would take about 1 hour and it took almost 2 hours it was changing some bulbs Plus I was going to have state inspection done. When they did preinspection they told me there was an issu almost 2 hours it was changing some bulbs Plus I was going to have state inspection done. When they did preinspection they told me there was an issue with a tire. Yet that issue had been there for two years and recently they had rotated the tires and told me that it was not really a safety issue. NOw they wanted me to spend over $200 on a new tire. I brought care to another inspection station and it was not an issue. I felt a little like a bait and switch happened. I am seriously considering not getting my work done there again as I am not sure I can trust what they have to say. More
Definitely a 10/10. 4th car at this dealership and I will be back for my next ones all well. Excellent service in all departments. Keep it up ! be back for my next ones all well. Excellent service in all departments. Keep it up ! More
Very responsive and communicated about all issues in real time. Let us know costs and time required up front in professional and respectful manner. Thankyou time. Let us know costs and time required up front in professional and respectful manner. Thankyou More
I walked in, having already gone for a test drive for the car I wanted at another dealership, and I discovered that the car I was interested in was currently on display in the showroom. The Salesman I dealt car I wanted at another dealership, and I discovered that the car I was interested in was currently on display in the showroom. The Salesman I dealt with, Albert, was incredibly helpful and relaxed. He got the car moved out of the showroom so I could give it a quick test drive to make sure it was fine, and he answered every question I had. The deal I was given was fair, and I have nothing but positive things to say about my experience. Love my new car!!! More
Al Blank was very courteous and no pressure sales. The entire process from test drive to purchase went very smoothly. Would definitely shop there again. entire process from test drive to purchase went very smoothly. Would definitely shop there again. More
This was the most pleasant car buying experience I have had! The staff was friendly and polite. My questions were answered thoroughly. The car was ready on time. I wish we had more time to review some of t had! The staff was friendly and polite. My questions were answered thoroughly. The car was ready on time. I wish we had more time to review some of the technology and steering wheel controls. I read the owner's manual but I learn faster by doing it with instruction. More