495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Domenic was great to work with and very helpful. I feel I got a good deal and had honest service got a good deal and had honest service More
Excellent service, the team always goes above and beyond to help the customer. Very friendly and listen to the problem and work relentlessly to fix it. to help the customer. Very friendly and listen to the problem and work relentlessly to fix it. More
The service team at 495 Mazda is excellent! Every experience I have had has been efficient, professional, and made me feel like I was getting great quality service at a transparent price. experience I have had has been efficient, professional, and made me feel like I was getting great quality service at a transparent price. More
While my original problem ( breaks pulsation) was addressed, last repair introduced additional problem (strong noise when I am driving forward) . I called the service rep to explain the situation how addressed, last repair introduced additional problem (strong noise when I am driving forward) . I called the service rep to explain the situation however rep just stated that I should of replaced both breaks and next appointment 2 weeks away. Going to the Mazda dealership I expect company to stand by its repair. I did few repairs at Mazda 495 before but last experience was really frustrating. Going forward I will be taking my business somewhere else. More
great customer service and good and fast service.also great customer service and good and fast service. also the dealer was very clean and safe great customer service and good and fast service. also the dealer was very clean and safe More
Great service! Great communications!Very professional. Great service! Great communications! Very professional. All service done as planned and at the price qouted. Great service! Great communications! Very professional. All service done as planned and at the price qouted. More
Always prompt, professional service from the entire team.I've been bring my car back for years because I know I can keep my car serviced and running well along with a pleasant experience. team.I've been bring my car back for years because I know I can keep my car serviced and running well along with a pleasant experience. More
Overall, great experience working with Phil to dial in a deal. While it wasn't the greatest deal of all time, was able to work transparently with Phil who was willing to give me a decent break on a new leas deal. While it wasn't the greatest deal of all time, was able to work transparently with Phil who was willing to give me a decent break on a new lease despite the historic car market. I appreciate the patience and honesty throughout the process. Domenic was great to work with. Paperwork was smooth and quick with no gotchas. Highly recommend! More
Excellent service. Knowledgeable, professional, and timely. All three individuals I dealt with were very helpful, and a pleasure to speak to. My car was perfect. timely. All three individuals I dealt with were very helpful, and a pleasure to speak to. My car was perfect. More
I said it it below in my ratings. Nothing more needs be said about oil change and rotate tires! Anything more is a waste of words. said about oil change and rotate tires! Anything more is a waste of words. More