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#1 Cochran Nissan South Hills

Pittsburgh, PA

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242 Reviews

3200 West Liberty Avenue

Pittsburgh, PA

15216

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Showing 242 reviews

July 16, 2022

I recently purchased a certified preowned vehicle from Cochran of South Hills. Bill M and MaryAnn were amazing and made the entire experience a very positive one. I would highly recommend them to anyone More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryann , Bill McGovern
Aug 05, 2022 -

#1 Cochran Nissan South Hills responded

Hi Jeff! Thank you for the great review on our dealership and team members, Bill and MaryAnn. We appreciate you choosing #1 Cochran and we hope you're loving your new vehicle!

February 25, 2021

Alex Poarch is the greatest car salesman in the world. Always treats me good and offers me coffee and donuts! - Billy Bonar GlenDale W.V More

by cf2269
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Poarch
Mar 02, 2021 -

#1 Cochran Nissan South Hills responded

We're happy to hear tha tyou enjoyed your experience, coffee, and donuts with us! It's our pleasure to help you find the right vehicle. We look forward to seeing you on the road!

September 04, 2020

Absolutely an amazing experience!! Brandon went above and beyond for me! He was extremely knowledgeable and very friendly!! I would highly recommend Brandon when purchasing your next vehicle!! I purchased a More

by Dani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Murphy
Sep 10, 2020 -

#1 Cochran Nissan South Hills responded

We appreciate you giving us the opportunity to create an amazing car-buying experience for you. We look forward to seeing you on the road. Enjoy your new Altima!

May 24, 2020

Sold my car out from under me Firstly, I'm a wounded vet and I came to Cochran looking for a replacement to my car that broke down - I needed reliable transportation to get to work More

by ekidna23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Kruman - Senior Finance Manager, Sam Boukhima, Brandon Murphy, Angelo Wolfe
May 28, 2020 -

#1 Cochran Nissan South Hills responded

We apologize for the negative experience that you had with us. Our team let us know that there was no agreement on the purchase price during your first visit, as you wanted to negotiate the dealer and state fees. Our salesman is correct in stating that we do not hold preowned vehicles. The sales manager reached out to offer other options in place of that vehicle, but stated that you declined. If you would like further clarification on our preowned process, feel free to reach out to our Customer Care team at feedback@cochran.com.

May 31, 2020 -

ekidna23 responded

Cochran Nissan (Cochran Nissan South Hills) I literally have emails of the confirmed and agreed price, after which I asked "Sounds good. Do you need a deposit? Or do I need to come in and sign something? I can probably do that later today or tomorrow. How late are you open?" I was told "No, I'm marking it sold in the system and we'll get the evaporation test failure figured out first thing Monday morning before we put anything down". This "negotiation" of dealer fees you're talking about is me pointing out that your salesman, Brandon Murphy, altered them from what was agreed (via text, which I also have). I reported this in detail to your sales manager, who said that he would look into things and offer an alternative vehicle. I waited for Sam to send an offer of other options and and he never did, even after emails and text messages asking if he was going to offer something over the course of a week. I'd be happy to provide you with those. I declined nothing. And I followed your "preowned process" - you broke the agreement and sold the car to someone else. I have documentation proving that beyond any shadow of doubt and trying to paint me as mistaken or unreasonable is low.

May 18, 2019

Great customer service I was in the market for an electric car but needed some guidance as I have never owned one before. Jesse Rourke was very knowledgeable and accommodati More

by Mwhitfield089
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Rourke, Sam Boukhima
May 15, 2019

No pressure When you are on a budget, car buying is something that you want not to be pressure into just anything.At #1 Cochran Nissan South Hills, our sales asso More

by MCDC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Corradi
April 04, 2019

Above and Beyond Alex Poarch and the #1 Cochran South Hills team never disappoint. The service, sales, and finance teams are incredibly friendly, and have always done More

by jmack17m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Poarch
April 02, 2019

Outstanding ! I highly recommend this dealer ship ! They work with you to exstream lengths to make sure you are completely satisfied ! I will go back again and agai More

by Joyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Poarch, Sam Boukhima
March 18, 2019

Great car buying experience Marco helped me find the exact car I was looking for within my budget. Buying a car can be a stressful experience but Marco ensured that I was comfort More

by Jweber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Corradi
March 13, 2019

Exceptional Services all around We had already visited 3 different dealerships in the past week. We can honestly say that the experience we had at Cochran Nissan South Hills was THE More

by Renee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance guy Scott?? Was wonderful also! , Jesse Rourke
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