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Bob-Boyd Chrysler Jeep Dodge
Lancaster, OH
48 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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48 Reviews of Bob-Boyd Chrysler Jeep Dodge
February 25, 2025
I only gave one star because I had to. Took my Ram 1500 there. This dealership sent me home only to have my truck misfire as soon as i get there. So they changed the PCM saying it was the Took my Ram 1500 there. This dealership sent me home only to have my truck misfire as soon as i get there. So they changed the PCM saying it was the problem when it clearly wasnt. They misdiagnosed it, charged me $1,500.00, and blamed Hoffman's Auto Mechanics saying, "they did a crapy job installing your pcm," but did they really do a crapy job? Or was dealership taking a shot in the dark to get money? Apparently, the dealership replaced something that clearly didn't need replaced, which was their case for not refunding my $1,500.00. A month later the dealership decides to get of their butts and eventually removed the driver side head and realized it was the Cam-Shaft and Lifters. Needless to say that's what it was, They didn't even return my all my parts that they took off my truck, so it cost me a little extra, but I fixed it myself. Bottom line... find another dodge dealership to diagnose your vehicle. This dealership is lazy, they'll take you for all they can, and they are bonified liars. More
by dwayne1523
Employees Worked With
Ryan Frasure, Bobby Dawes, Steve Lucas, Harold Dellinger, Barb Whittington, David Melucci
July 22, 2024
Great dealership. .Fair knowledgeable ..Service is great also ..I always deal with the dodge store..Would recommend a place to shop.. .Fair knowledgeable ..Service is great also ..I always deal with the dodge store..Would recommend a place to shop.. More
by Rob
Employees Worked With
Melanie, Harold Dellinger
January 24, 2024
I recently bought my 2023 Dodge Charger at Bob Boyd Dodge. It was my third purchase at Bob Boyd Dodge in nine years. Their service department is friendly, timely and professional. On the sales floor, P Dodge. It was my third purchase at Bob Boyd Dodge in nine years. Their service department is friendly, timely and professional. On the sales floor, Phil, Ryan and Heidi teamed up to give me the best car buying experience of my life. They were able to make a deal to put me behind the wheel of my dream car. I will continue to recommend Bob Boyd and use their service department because they’ve truly earned my business. More
by Fewusa69
Employees Worked With
Phil Stroup
January 15, 2024
The staff was friendly and very knowledgeable about the details of various vehicles and their features. details of various vehicles and their features. More
by ymadams
Employees Worked With
Dan Sain, Ryan Frasure, Bobby Dawes, Steve Lucas, Harold Dellinger, Barb Whittington, David Melucci
December 26, 2023
I had my Jeep worked on and it was done in about an hour. They covered it under warranty. The problem was solved and the vehicle dropped off right outside the door where I was waiting. They covered it under warranty. The problem was solved and the vehicle dropped off right outside the door where I was waiting. More
by blueramtruck
Employees Worked With
Ryan J, Neil, Tony & Randy
November 24, 2023
Outstanding experience from both a personal and professional perspective. Would highly recommend Bob-Boyd for anyone looking to purchase a new or used vehicle. professional perspective. Would highly recommend Bob-Boyd for anyone looking to purchase a new or used vehicle. More
by bdalton60
Employees Worked With
Glenn and Bryan, Ryan Frasure
