sergio arias

Recently purchased a new RDX; worked with my sales consultant Icho, and Sergio and Reny in management. All were very straight forward and transparent to work with. Thanks all! consultant Icho, and Sergio and Reny in management. All were very straight forward and transparent to work with. Thanks all! More

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I really thought I'd be leaving a 5-star review on this place. Sadly, they're just a star or two better than most of the dealerships that can't even respect people that walk in their doors. On 8/3, my son place. Sadly, they're just a star or two better than most of the dealerships that can't even respect people that walk in their doors. On 8/3, my son and I worked with Nate who was heavily assisted by Rony, the sales manager. We really didn't negotiate because we felt we were getting a pretty good deal and paying cash didn't affect the price and we weren't buying into anything extra on a 10 yr old car. While I was given what seemed to be a legit reason to run my credit, a lot of people (including friends that work at dealerships) don't see why this was necessary if we paid cash. Whatever. It's a temporary dip. My son was able to drive the purchased car to get the final few thousand to pay in full. While on the drive, he noticed just a couple things with the car - one being cosmetic for sure that only required a screwdriver to fix. He couldn't locate Rony or Nate, but when he respectfully inquired on a quick fix since it's in his line of sight while driving, he was given a sarcastic 'not our problem' response by the finance guy. Respecting their busy Saturday, I emailed Nate and didn't expect a response until at least Tues. When I didn't get a response, I called Rony. He was NOT the same 'happy to help', 'we take pride in taking care of our customers', 'we're a family owned company that takes care of families' guy that fed us all the lines of comfort the day of the sale. I was a thorn but he agreed to have service take a look at things. I trusted that they would do right after paying $15,000 for the vehicle and that sending my son alone would go well. It did not. He drove nearly an hour only for them to take 10 minutes to look at a few things (that clearly takes longer) to be disrespected (as a young dumb kid) and unwilling to assist with the smallest things but told if he got video for evidence they'd take a better look. No thanks. Our mechanic took care of it - for nothing. Sure we didn't spend the ridiculous extra $5K on the extended warranty but, the money you could've made on MY next purchase and the few friends that are looking, that I WAS going to refer to you? You would've made more.... Would've. We will not be back. You price them well but you do not deliver what other McGrath dealerships do. More

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Mo was super helpful. He was very patient with us as we were originally looking at used RDX. Upon further discussion and consideration we decided on a brand new RDX and ar He was very patient with us as we were originally looking at used RDX. Upon further discussion and consideration we decided on a brand new RDX and are very happy. He helped us with financing and explained the warranty options. He also went through all the technology in the car so we take full advantage of all it has. More

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Very welcoming, Icho was very knowledgeable and did a good job explaining the vehicle to us. Good follow up sans responsive. good job explaining the vehicle to us. Good follow up sans responsive. More

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The Morton Grove team was incredible to work with! I received the best welcome the moment I walked in, Mo was knowledgeable and personal, and Sergio was super helpful in the financial process. I received the best welcome the moment I walked in, Mo was knowledgeable and personal, and Sergio was super helpful in the financial process. More

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The experience there was great, they were helpful and straightforward with everything. It was easy transition straightforward with everything. It was easy transition More

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Fast, fair, professional, respectful. I left driving a nice car without the filling that someone worked on me. I left driving a nice car without the filling that someone worked on me. More

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Nithin was very good in explaining & demonstrating all the features of the car, he was nice and pleasant. Employees were all smiling and accommodating. the features of the car, he was nice and pleasant. Employees were all smiling and accommodating. More

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We had a above and beyond experience with Nithin, He took care of us from start to finish. care of us from start to finish. More

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It was a great experience buying a car here. If you are interested in buying an Acura, I would highly recommend this place. If you are interested in buying an Acura, I would highly recommend this place. More

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