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I came for the rear camera recall on my Crown. It should have taken 1.5-2hours. I was told after 90 mins I needed a new tire, fine. 2 hours hours later I had to ask about the status and was taken It should have taken 1.5-2hours. I was told after 90 mins I needed a new tire, fine. 2 hours hours later I had to ask about the status and was taken to see my car. it was obvious the work had just been done on the camera and the new tire was not yet mounted. I also had requested help with my Remote app which wouldn't connect. The tech said they needed half an hour to address this but the service rep had not told them I needed this help. I couldn't wait. 4.5 hours after I arrived I left with no resolution on the Remote app. Poor communication. Clearly my car wasn't addressed until hours after I arrived. Very poor experience and it will cause me to think twice about service at TOH. More

by MITCHELL.CAPLAN Verified Customer Verified Customer

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I am VERY disappointed because I just received an email that I need another appointment for further service . Why didn't" your perform this service while my car was there for my 80,000 mile checkup ?????? that I need another appointment for further service . Why didn't" your perform this service while my car was there for my 80,000 mile checkup ?????? I AM VERY UNHAPPIY ABOUT THIS. More

by RBRUNELLE46 Verified Customer Verified Customer

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worked very fast and excalty what i wanted they understood right away all the needs Thanks understood right away all the needs Thanks More

by Nuchem1 Verified Customer Verified Customer

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Great customer service and very knowledgeable. Helpful getting me the color and vehicle that I needed. Helpful getting me the color and vehicle that I needed. More

by jacobcnicolaou Verified Customer Verified Customer

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Everyone was very professional and Catherine is a number one salesman she was great and super professional one salesman she was great and super professional More

by RL196565 Verified Customer Verified Customer

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Excellent experience right from walking in the door to walking out the door staff are amazing walking out the door staff are amazing More

by VAMADO243 Verified Customer Verified Customer

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Made it super quick and easy to buy my first car overall a great experience a great experience More

by pfnar44 Verified Customer Verified Customer

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Bought my car via internet, I had honest, prompt response, and service truly amazing people! response, and service truly amazing people! More

by murielchristner075 Verified Customer Verified Customer

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Such an easy process great service and very easy to transact. Would highly recommend them. transact. Would highly recommend them. More

by Jigdanski Verified Customer Verified Customer

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Good service and nice salespeople . I would recommend to others. Parking lots for customers should be labeled more clearly. It wasn’t clear where to park. I would recommend to others. Parking lots for customers should be labeled more clearly. It wasn’t clear where to park. More

by PETENINA2020 Verified Customer Verified Customer

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