Rick Gilbert
Sales and Leasing Advisor
Mercedes-Benz of Columbus
7470 Veterans Parkway
Columbus, GA 31909
76 Reviews
Write a ReviewDealership Experience
12 yrs
76 Reviews of Rick Gilbert
May 08, 2024
Rachelle was very professional and thorough. Entire service team worked to make sure issues were resolved and I was in and out of the service department quickly! I have also worked with Haley Entire service team worked to make sure issues were resolved and I was in and out of the service department quickly! I have also worked with Haley several times and she is also professional and very thorough. More
Other Employees Tagged: Rachelle Pennington, Haley McDonald
April 24, 2024
I didn't personally visit the dealership because I live in Tennessee. However, the way Mr. Gilbert conducted business I would recommend visiting the dealership. Mr. Gilbert is very professional and courteo in Tennessee. However, the way Mr. Gilbert conducted business I would recommend visiting the dealership. Mr. Gilbert is very professional and courteous. He personally drove my vehicle to about a halfway point between Memphis and Columbus that we agreed upon. He was able to give me an in-person tour and overview of the AMG GT 63 S! It was great doing with Mr. Gilbert. More
April 02, 2024
Mr. Gilbert was respectful and courteous. Mr Gilbert came in on his day off to assist with the sale. in on his day off to assist with the sale. More
Other Employees Tagged: Kennedy McDonald
February 29, 2024
Great service. Attention to details. The people are courteous and know what’ to do . Great! Attention to details. The people are courteous and know what’ to do . Great! More
Other Employees Tagged: Richard Joyner, Rachelle Pennington , C4 analytics
February 21, 2024
Made me feel great upon arriving at the store and constantly gave me updates and recommendations constantly gave me updates and recommendations More
Other Employees Tagged: Rachelle Pennington
January 23, 2024
These folks were great in every way except in having to haggle over trade-in values. It was an unnecessary impediment to a swift sales transaction. haggle over trade-in values. It was an unnecessary impediment to a swift sales transaction. More
Other Employees Tagged: We dealt with Andy Gilbert
December 25, 2023
No follow up… confusing…internet dept? sales person? Never heard much from them again… We are in Florida but they thanked me for my visit anyway? Wouldn’t waste my time with this place. sales person? Never heard much from them again… We are in Florida but they thanked me for my visit anyway? Wouldn’t waste my time with this place. More
Other Employees Tagged: Joshua Andujar, Malcolm Waller, Luis Diaz, Earnest Jenkins, Evelyn Tolbert, Kennedy McDonald, M. Dominique Waller , Bob Blauvelt
March 09, 2023
Great customer service, very confident in their ability. Vehicle was returned with all issues corrected. Our car was cleaned up and ready on time. Vehicle was returned with all issues corrected. Our car was cleaned up and ready on time. More
Other Employees Tagged: Lizzy Spitzmiller
September 29, 2022
Was very good experience and easy to trade in previous lease to get new one lease to get new one More
Other Employees Tagged: Rachelle Pennington , Bob Blauvelt