

jeffrey moien
Service Advisor
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
Dealership Experience
5 yrs, 1 mo
Languages Spoken
English
493 Reviews
Write a Review493 Reviews of jeffrey moien
June 21, 2025
The service was outstanding, and the Communication between Mr. Jeff and me was 100%. Thanks for all you doing! between Mr. Jeff and me was 100%. Thanks for all you doing! More
Other Employees Tagged: Chris House
June 21, 2025
Your salesman needs to work on his customer service. ..once the sale is made your presentation is not over. Keep your promises . We would never buy or refer anyone to him at all!!! 😔 Whoever cleaned the ..once the sale is made your presentation is not over. Keep your promises . We would never buy or refer anyone to him at all!!! 😔 Whoever cleaned the car before we took it smoked in the car and we don't smoke and we can't get that funky smell out and no one offered to have it cleaned I'm very disappointed in tactics display by your so called sales team If we didn't drive so far to get to you from Norfolk we would have left it there. Tell him not to also promise someone a tank of gas and not follow through This was not a good experience!!! More
June 21, 2025
Again, great customer service and car service! I waited while the routine service was completed. The car was returned to me in a more than timely manner.. I waited while the routine service was completed. The car was returned to me in a more than timely manner.. More
Other Employees Tagged: Ernesto Rosado
June 21, 2025
I received excellent service for my 2016 Tucson’s AC , after I dropped it off , the work was complete quickly and I picked it up before noon ! Thanks to the technicians who diagnosed the problem and fixed after I dropped it off , the work was complete quickly and I picked it up before noon ! Thanks to the technicians who diagnosed the problem and fixed it in a timely manner ! More
Other Employees Tagged: Ernesto Rosado , Larry Fuller
June 21, 2025
I had an appointment. They were ready for me when I arrived. They informed me of the work that was needed and finished in good time. They are always pleasant to work with. They were ready for me when I arrived. They informed me of the work that was needed and finished in good time. They are always pleasant to work with. More
Other Employees Tagged: Ernesto Rosado
June 21, 2025
Your salesman needs to work on his customer service. ..once the sale is made your presentation is not over. Keep your promises . We would never buy or refer anyone to him at all!!! 😔 Whoever cleaned the ..once the sale is made your presentation is not over. Keep your promises . We would never buy or refer anyone to him at all!!! 😔 Whoever cleaned the car before we took it smoked in the car and we don't smoke and we can't get that funky smell out and no one offered to have it cleaned I'm very disappointed in tactics display by your so called sales team If we didn't drive so far to get to you from Norfolk we would have left it there. Tell him not to also promise someone a tank of gas and not follow through This was not a good experience!!! More
June 21, 2025
Jeff was great about meeting promised timelines and giving us information to make decisions. Even though the focus of our visit was a diagnostic for a catalytic converter, Jeff made certain the recall giving us information to make decisions. Even though the focus of our visit was a diagnostic for a catalytic converter, Jeff made certain the recall work was completed. More
June 19, 2025
Lazy inspection, rude service employee and misdiagnosed my brake issue which would have led to further damage had I not gotten a second opinion my brake issue which would have led to further damage had I not gotten a second opinion More
Other Employees Tagged: Ernesto Rosado
