hcurcio Admin
hcurcio Admin at Paramus Hyundai

hcurcio Admin

Admin

Paramus Hyundai

234 Route 4 East
Paramus, NJ 07652

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8 Reviews
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8 Reviews

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8 Reviews of hcurcio Admin

September 13, 2023

Dealership Rating
Employee Rating

This review had to be written on a friends computer because when I went to their website, Paramus Hyundai denied my access and does not want to to post a review. The very worst dealership in New Jersey More

by mistyann 224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: ADP Agent, Brian Gombocz, Rocco Auriemma, mbraulm Admin, Ludwin Rosa, Brandon Martinez , Dave Porter, In my case, I was given a face name from the finance manager.

September 11, 2023

Dealership Rating
Employee Rating

On August 31, 2023, I bought a car from Hyundai in Paramus NJ. This dealership not only took advantage of me and my old age, but the General Manager called me a "little s8it" when I questioned him as More

by mistyann 224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rocco Auriemma , Annie Ramaglia, fake names were used in my sale

Sep 11, 2023

mistyann 224 responded

Cursed and publicly humiliated by the General Manager in font of other customers and employees. Lied to about the finance managers name. Was offered $4000.00 if I would consider NOT filing a complaint with the Better Business Bureau when complaining that I had been extorted and fooled and tricked into paying $12,000.00 over sticker price with the finance manager saying please except the $4000.00 to "make this go away." The most unprofessional people I have ever dealt with. Still, weeks after this sale, getting my plates, information on how to use some of the car technology, and questions about service, are problematic. I have also been asked to leave this dealership by police. Bad, bad, experience. I had to use someone eases computer to write this review because the powers that be blocked my email address. Cowards.

July 01, 2022

Dealership Rating
Employee Rating

My salesperson Iggy Bareto was excellent could not have asked for a better experience! I have been leasing cars for many years prior andhave never walked away so pleased. The crew and owners were so help More

by realtorcharlene
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marilyn Batres, Brian Gombocz, Iggi Barreto, Rocco Auriemma, mbraulm Admin, Brandon Martinez , Michael Gibson, Dave Porter, Matthew Zarcone

Jul 05, 2022

Paramus Hyundai responded

Many thanks for your recognition of Hyundai of Paramus here on DealerRater. Our Sales Department thrives on providing our customers with a helpful car-buying process and an excellent experience so that they drive away from our dealership satisfied with their purchase. We're happy to see that we've done just that for you! We appreciate you recommending us and hope to see you again in the future.

September 14, 2021

Dealership Rating
Employee Rating

Stressful Horror ShowStay away from their Service Stressful Horror Show Stay away from their Service Department No one knows what they’re doing More

by KenRein
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Marilyn Batres, Rocco Auriemma, mbraulm Admin , Annie Ramaglia, The person who answered the phone was rude and had an attitude and put me on indefinite hold twice.

Sep 14, 2021

Paramus Hyundai responded

Hi, Thank you for bringing your recent experience with our Service Department to our attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Vivian Rappa Service Manager 551-228-1343 vperez@rt4cars.com

Sep 14, 2021

KenRein responded

Just spoke to Vivian Rappa the Service Manager. She blamed everything on the storm and her Call Center. I asked why the call center was not alerted to the situation about cancelled appointments…no answer Why they keep calling about a part…she sees no part ordered. It’s obvious why this service is a messs…Vivian doesn’t have the skill set imo She basically told me to go elsewhere if I didn’t like her Service Dept. Also blamed the Sales for having the wrong phone numbers on the account…I tried to fix that several times too. With no luck I’ll wait to see if they sort this out or I’ll have to go to a different location

September 30, 2020

Dealership Rating
Employee Rating

just leased my 2nd car with salesperson IGGY, he is the best and very helpful and understanding with my needs. will always go to him first when looking for a car. great job to all this dealer. john More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: ADP Agent, Megan Ramaley, Iggi Barreto, Kaitlyn Bender , Heather Curcio, Morgan Jelling, Dave Porter, Annie Ramaglia

October 29, 2018

Dealership Rating

Poor, unprofessional service I used to service my car at Paramus Hyundai. I always leave the car clean and shiny and always get it back dirty. With oily handprints on the body, st More

by Danny68
Recommend Dealer
No

Other Employees Tagged: Vivian Rappa,

October 04, 2018

Dealership Rating

Terrible experience from day one to last day Service department- great. Sales department - disrespectful and disinterested in clients needs bunch. Would never recommend this dealership to anyo More

by Car15
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marilyn Batres, mbraulm Admin, Ludwin Rosa , mjelling Admin, Shannon Doherty

September 12, 2018

Dealership Rating
Employee Rating

Horrible service bordering on criminal. These knuckleheads botched my registration on my new car 3 years ago. Got me new plates when I needed a transfer to my old plate. Of course, I ended u More

by Brucew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marilyn Batres, Megan Ramaley, Kaitlyn Bender, mbraulm Admin , mjelling Admin, Heather Curcio, Shannon Doherty, Morgan Jelling, Dave Porter

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