Zully Arellano

Zully! Nissan of Queens is one of the best at nissan she goes above and beyond for her clients, and that's what you need in customer service, she's rated o Nissan of Queens is one of the best at nissan she goes above and beyond for her clients, and that's what you need in customer service, she's rated on my behalf 5 stars and more. More

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Sergio was wonderful to work with very knowledgeable and professional. I would recommend him to anyone looking to purchase a vehicle professional. I would recommend him to anyone looking to purchase a vehicle More

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I recently purchased a car from Nissan of Queens, and I must say that my experience was nothing short of exceptional. From the moment I walked onto the lot, I was greeted warmly by Zully who was friendly, must say that my experience was nothing short of exceptional. From the moment I walked onto the lot, I was greeted warmly by Zully who was friendly, knowledgeable, and eager to help. The sales team at Nissan of Queens was incredibly professional and not at all pushy. They took the time to understand my needs and budget before recommending a few options for me to consider. I never felt rushed or pressured to make a decision, which was a refreshing change from other dealerships I've visited in the past. The pricing was fair and transparent, with no hidden fees or surprises. I felt like I got a great deal on my new car, and the financing process was smooth and efficient thanks to the helpful Alexander of the finance team. Overall, I highly recommend anyone in the market for a new car. Their customer service, professionalism, and commitment to customer satisfaction truly set them apart from other dealerships. I will definitely be returning to Nissan of Queens for any future car purchases More

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Loved my experience with Nissan of Queens made my car purchase nice and pleasant and they have a wonderful staff most definitely recommend this outstanding dealership. purchase nice and pleasant and they have a wonderful staff most definitely recommend this outstanding dealership. More

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The dealership is one out of a million! !! Their staff are some of the best in the business, they are professional, helpful and friendly. You’ll get more than you bargain for. !! Their staff are some of the best in the business, they are professional, helpful and friendly. You’ll get more than you bargain for. More

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We experience friendly and approachable sales associates and accomadating team . They are professional smart competitive and very good sales person / team . and accomadating team . They are professional smart competitive and very good sales person / team . More

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Pleasant experience and wonderful sales people. Polite and very helpful. I would recommend to my friends if purchasing a Nissan to visit Nissan if queens. Polite and very helpful. I would recommend to my friends if purchasing a Nissan to visit Nissan if queens. More

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I must say again because I have another car from zully.. she is truly the best at what she does, hands down, nothing bad to say about this sales rep, she made sure again that I got what I wanted and made su she is truly the best at what she does, hands down, nothing bad to say about this sales rep, she made sure again that I got what I wanted and made sure that my deal was secured with a good monthly payment. More

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The best My 3rd car from Nissan and all from Nissan of queens,and from the same sales person zully she’s the best, she knows how to talk to and will help you i My 3rd car from Nissan and all from Nissan of queens,and from the same sales person zully she’s the best, she knows how to talk to and will help you in anyway she can, she’s just the best, I highly recommend Nissan of queens and zully to any and everyone More

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First lease experience!! My first lease experience was with Nissan of Queens. This was an expensive lesson that cost me $14000. Yes, $14,000 dollars. How did this happen, you My first lease experience was with Nissan of Queens. This was an expensive lesson that cost me $14000. Yes, $14,000 dollars. How did this happen, you ask? The short story is that I traded in a car that they gave me $18,000 for. I trusted the sales person Zully to do the right thing, as I thought that they always deal with leases and this should be no different. I leased a 2015 Rogue, SL AWD. I found out later that the MSRP on this vehicle was $33,150. Mistake # 2, I told them to use the 18K against the cost of the lease. ( I found out later that nobody puts down that kind of money up front on a lease ) They happily took my money. I had a monthly payment, ( yes, I still had a monthly payment,) of $339.34. The paper work that they sent to Nissan Finance said that I only put $3706.84 down. The paperwork that they gave me said that I put down $17,706.84. This is a $14000. discrepancy. Going to Nissan of Queens was not a mistake. My mistake was trusting the salesperson who didn’t really help me in getting a good deal. The manager saw the paperwork (copy of the lease agreement) that Nissan Finance sent me , and a copy of the paperwork (copy of the lease agreement) that they gave me. It seems like everyone involved acts like their paperwork never existed. If you read this and still use this dealership, beware of the sales staff and be careful. Richard Y. My second experience with Queens Nissan was almost as bad. I was looking at a 2107.5 Rogue SL AWD, as the 2015 lease was going to be up in 4 months. Their best price on a lease was $390 a month. I was up front with them saying that I got burned once and that to see if this was a good price that I was going to another dealership. They were not very happy with this and asked that I call them if I found a better deal. I did find a better deal, $380 a month and lifetime (of the lease) free oil changes and tire rotations. Queens Nissan said that they would match it. (They did not say that they would do better, just match it) “All things being equal, the only difference is customer service” Queens Nissan failed in that area as well. (Free car washes that never happened after 6 months, an $800 estimate for cleaning the throttle body, you can put an additive in the gas tank for that for less than $10.00, etc.) Before I posted this review, I went back to Nissan of Queens just to confirm the MSRP. I was told $33150. I said that the lease cost me almost $30,000, for a car i could have bought for $33150. They said “ that is what I agreed to”. So in the end , DO NOT EXPECT THE DEALERSHIP WILL HELP YOU MAKE A GOOD DEAL, AS LONG AS THEY MAKE A GOOD DEAL FOR THEMSELVES If you need a car, go to ROCKAWAY NISSAN. (or any other dealer) More

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