Zeke Howes

I was very happy with the sales process. Our salesperson (Horatio Saraiva) was very attentive and worked very hard to make sure we were happy. He was a super nice guy and really took care Our salesperson (Horatio Saraiva) was very attentive and worked very hard to make sure we were happy. He was a super nice guy and really took care of us. I was very surprised and happy with the negotiation of the vehicle that was very smooth with no tricks or long delays as far as getting the deal we were looking for. Basically, I told them what we were looking for, what we wanted to pay, and they agreed to it no tricks, no stalling, no attempting to add items we didn't want. Zeke Howes went through the finance paperwork quickly and explained everything. He offered us an extended warranty, explained the various options, and when we said we were not interested, there was no hard sell, he just moved on and got us out of there. I feel we got a great deal on our new Crown Signia Limited, and we are super happy with the vehicle. My previous experience at Ed Morse Toyota (dealer closest to our home) was very disappointing and we almost looked at a different make of vehicle since their salesmen didn't seem interested in getting off their phones long enough to talk to us. (Literally, three of them were leaning against a Crown Signia, two of them didn't bother to look up from their phones and the one who did, spent the whole time talking to us barely lifting his eyes from what was on his phone). Horatio, Jose Paredes (Sales Manager), and the other Sales Manager (Sorry, can't remember his name) who we talked to were very professional and nice. We never felt pressured, but felt we were well taken care of. We are enjoying our new Crown Signia and are very happy that we went to Al Hendrickson Toyota. More

by wvfn Verified Customer Verified Customer

Report | Print

Service was great and fast and efficient. The personal is always great and feels like family. The personal is always great and feels like family. More

by STELLA.COLON7 Verified Customer Verified Customer

Report | Print

Experience I had was amazing and the team was fantastic. Always Toyota, never anything else. Thank you Davon Williams and Zeke Howes! Always Toyota, never anything else. Thank you Davon Williams and Zeke Howes! More

by melissa.fruchter Verified Customer Verified Customer

Report | Print

Excelente servicio, todos son muy amables y atentos a la hora de realizar cualquier revisión en tu vehículo. hora de realizar cualquier revisión en tu vehículo. More

by Angeljosegh1 Verified Customer Verified Customer

Report | Print

Especially dexter was a great recustomer service team whole was supposed thanks you all the staff whole was supposed thanks you all the staff More

by godlovesfarrah Verified Customer Verified Customer

Report | Print

Friendly staff and easy buying process. Was a long buying process which I wish would have been quicker. The load music club music being played next to the finance guy was a horrible distrac Was a long buying process which I wish would have been quicker. The load music club music being played next to the finance guy was a horrible distraction. I didn’t need to feel like I was at club. It’s distracting and not conducive to a relaxing buying experience More

by argenalwork Verified Customer Verified Customer

Report | Print

Great service. Quick, expedient and easy. process to go through all the paperwork and leave the place with a new vehicle. Quick, expedient and easy. process to go through all the paperwork and leave the place with a new vehicle. More

by fernando.gois Verified Customer Verified Customer

Report | Print

The sales rep and the finance rep were not on the same page. They flipflopped on at least 2 occasions, which was very frustrating. when I pointed out something to the finance guy that didn't line up with page. They flipflopped on at least 2 occasions, which was very frustrating. when I pointed out something to the finance guy that didn't line up with what the sales lady told me, he was mean and aggressive with his response, which was somehow intimidating. The contract I received was not what I negotiated. My experience buying my first car at Al Hendrickson was not at all what I expected. Far from satisfying More

by Shaqataq Verified Customer Verified Customer

Report | Print

Sarah was a great Sales women to work with aan the people there are very helpful. there are very helpful. More

by bradleysmith506 Verified Customer Verified Customer

Report | Print

It was my first time getting a car and I had a great experience at this dealership and would highly recommend it. “Jorge” was friendly and knowledgeable, and the process was done quickly. I would highly experience at this dealership and would highly recommend it. “Jorge” was friendly and knowledgeable, and the process was done quickly. I would highly recommend jorge to my family and friends for fast and easy process. More

by Krystal Verified Customer Verified Customer

Report | Print