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Zeb Freter

Overview Reviews (66) Inventory (391)

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Zeb Freter

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Zeb Freter

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.7

66 Reviews

Overview Reviews (66) Inventory (391)

4.7

66 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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66 Reviews of Zeb Freter

June 13, 2024

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Employee Rating

Excellent Service. Got my scheduled at my convenience detected what was wrong and after approval got me fixed up in a timely manner. Got my scheduled at my convenience detected what was wrong and after approval got me fixed up in a timely manner. More

by rslknv

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Foster, Eric Cooper, Levi Hale, Auston Foster, Jeff Cantrell, Rachel Farrell

Helpful 0

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Jun 14, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota for your service needs! We are thrilled to hear about your positive experience with us. Our team is dedicated to providing excellent service and timely repairs. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 13, 2024

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I was in and out for my scheduled tire rotation and maintenance in less than 30 minutes. Everything was great. maintenance in less than 30 minutes. Everything was great. More

by chellerepp

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Jun 14, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Chelle, for choosing Jim Norton Toyota for your tire rotation and maintenance. We're pleased to hear that everything went smoothly and that you were in and out in less than 30 minutes. We appreciate your positive feedback and look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

June 09, 2024

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Always on time, thorough, courteous, great communication and not always trying to sell me something I don't need. and not always trying to sell me something I don't need. More

by paul1049

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Foster, Eric Cooper, Josh Pippin, Joey Ryan

Helpful 0

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Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Paul, for your positive review! We appreciate your kind words about our service at Jim Norton Toyota. We strive to provide excellent communication and service without any unnecessary sales tactics. We look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 06, 2024

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Great service, always happy with the results and if it's not satisfactory they always make it right not satisfactory they always make it right More

by jaredr

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 07, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words, Jared. We are thrilled to hear that you are always happy with our service at Jim Norton Toyota. If you ever have any concerns or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 30, 2024

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Excellent team and service. A pleasure to work with this group. I appreciate the professional attitude and service. A pleasure to work with this group. I appreciate the professional attitude and service. More

by steveaggie831961

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Auston Foster

Helpful 0

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May 31, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the great feedback! We're thrilled to hear about your positive experience at Jim Norton Toyota. We strive to provide top-notch service, and we're glad to know we hit the mark. We look forward to working with you again in the future and appreciate you choosing us for your automotive needs. Sincerely, Courtney, Jim Norton Auto Group

May 24, 2024

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Employee Rating

Service is usually top tier. I only gave 4 stars this time because my appt to have my tires replaced apparently vanished. They were still able to get me in. I only gave 4 stars this time because my appt to have my tires replaced apparently vanished. They were still able to get me in. More

by tessa227

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback, Tessa. We set a very high standard for ourselves and our customer service, so we greatly appreciate you sharing this feedback.We are glad we were still able to take care of you and your tires. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

May 23, 2024

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Employee Rating

Good the worker and friendly no need to get appointment You can go whenever you have time for oil change You can go whenever you have time for oil change More

by khsiampu

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Greg Foster, Eric Cooper, Dakota Jacoby, Levi Hale, Auston Foster, Jeff Lauinger, Jeff Cantrell, Rachel Farrell

Helpful 0

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May 24, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us a 5-star review! We appreciate your feedback about our friendly and efficient service at Jim Norton Toyota. We're glad to hear that you found our team accommodating for your oil change needs. We look forward to seeing you again for future maintenance. Sincerely, Courtney, Jim Norton Auto Group

May 18, 2024

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Employee Rating

Great service. I buy all my cars here and service them all here. Always very quick I buy all my cars here and service them all here. Always very quick More

by zanefreter

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Greg Foster, Gibson Freter, Earnie Plumbtree, Jonathan Coats, Daniel Hill, Auston Foster

Helpful 0

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May 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Zane, for your loyalty and kind words about Jim Norton Toyota! We truly appreciate your trust in us for both your car purchases and service needs. We look forward to continuing to provide you with efficient and top-notch service for all your vehicles. Until the next time we meet, take care! Sincerely, Courtney, Jim Norton Auto Group

May 03, 2024

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Employee Rating

It’s was a great experience! Thank y’all so much! Very friendly and fast! Thank y’all so much! Very friendly and fast! More

by shavonlaura

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Earnie Plumbtree, Zachary Ellison

Helpful 0

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May 06, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

May 02, 2024

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Employee Rating

The customer service is excellent and I really appreciate the comfortable waiting area. The coffee machine is wonderful! And I love that it’s free. I ordered a cappuccino while I waited. the comfortable waiting area. The coffee machine is wonderful! And I love that it’s free. I ordered a cappuccino while I waited. More

by taylormusic

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 02, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for visiting our service department and for leaving the kind words! We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

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