Zakk Kim

Poor communication. I had to call multiple times to make sure that the wire transfer went through. Short staffed and the car was not detailed as promised. Initially they I had to call multiple times to make sure that the wire transfer went through. Short staffed and the car was not detailed as promised. Initially they said that we can sign paperwork electronically but then they changed their mind and had to arrange for the spouse to be present. The worst part was the communication between the sale person and the, the guy that helped us and the sale manager. We got conflicting messages all the time. More

by cretp Verified Customer Verified Customer

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I love the efficiency and the interés in got me a good deal,definitely I will recommend this place deal,definitely I will recommend this place More

by Fabiola Granillo Verified Customer Verified Customer

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They handled the whole process very professionally and took the time toanswer all the questions. took the time toanswer all the questions. More

by mypines Verified Customer Verified Customer

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Zakk was so personable and kind. Bobby was a delight and Tikki was super kind. Unfortunately, I cannot remember the other gentleman in Finance he too was great. Customer service was Bobby was a delight and Tikki was super kind. Unfortunately, I cannot remember the other gentleman in Finance he too was great. Customer service was A+++ More

by LAVONNEWHITEOG Verified Customer Verified Customer

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I had an incredible experience working with Tiki in the finance department at Mitsubishi. She was absolutely pleasant, professional, and made the entire process of finalizing my contract for my new car eas finance department at Mitsubishi. She was absolutely pleasant, professional, and made the entire process of finalizing my contract for my new car easy and stress-free. Tiki took the time to answer all my questions, explained everything clearly, and truly went above and beyond to make sure I felt confident and comfortable. Her amazing customer service made a lasting impression, and I couldn’t be happier with how smooth everything went. Thank you, Tiki, for making this such a positive experience More

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Car Buying Experience! I recently had the pleasure of purchasing a car from Zakk & Tikki at Universal Mitsubishi, and I couldn't be more thrilled with my experience! From I recently had the pleasure of purchasing a car from Zakk & Tikki at Universal Mitsubishi, and I couldn't be more thrilled with my experience! From the moment I walked into the dealership, Zakk greeted me with a warm smile and made me feel right at home. What impressed me the most was his extensive knowledge about the vehicles. He patiently listened to my needs and preferences, and he worked tirelessly to help me find the perfect match. No question was too small, and he took the time to explain every detail, ensuring I felt confident in my decision. The entire process was smooth and transparent, with no pressure tactics—just genuine care for my satisfaction. Zakk went above and beyond to ensure I received the best deal, and I truly appreciate his effort in making the negotiation process fair and straightforward. I am absolutely in love with my new car! Thanks to [Salesman’s Name], I drove off the lot feeling excited and satisfied. I highly recommend him to anyone looking for a car; he will treat you right and make your experience enjoyable. Thank you, Zakk & Tikki, for your dedication and outstanding service! Best, Chyp More

by Chyps Verified Customer Verified Customer

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There were very few professional and kind. I will recommend to everyone I know. Very happy. I will recommend to everyone I know. Very happy. More

by J.PARKER1905 Verified Customer Verified Customer

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Zakk was very helpful & polite. I especially appreciate his non-aggressove, non-pushy approach. He answered questions. I felt he was easy to talk with. As I told him, this was the b I especially appreciate his non-aggressove, non-pushy approach. He answered questions. I felt he was easy to talk with. As I told him, this was the best car buying experience I've had. It does go a long way to be collaborative & not be the traditional high pressure, sales tactics type of person. It has to be a good deal for both parties so makes sense to work together toward a mutually beneficial outcome. Thank you Zakk. More

by TERESA.NAKAMOTO Verified Customer Verified Customer

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Tiki was great! Everyone was friendly, they gave me a great deal, will come here for sure for service , love my new car.. Everyone was friendly, they gave me a great deal, will come here for sure for service , love my new car.. More

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paul and everyone else at the dealer were great to deal with and wil go again with and wil go again More

by 4legz20toez Verified Customer Verified Customer

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