Zak Ballard
Zak Ballard at DePaula Mazda
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Zak Ballard

Manager

DePaula Mazda

1586 Central Ave
Albany, NY 12205

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4.9
71 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

Languages Spoken

English English

4.9

71 Reviews

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71 Reviews of Zak Ballard

May 02, 2025

Dealership Rating
Employee Rating

I have had madzas since 2000, the dealership has always been helpful and accompanying. This past experience was no different. More

by birdrjm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Jenkins, Ben Burnett

April 04, 2025

Dealership Rating
Employee Rating

My wife and I had a n excellent experience at DePaula Mazda. Sales associate Jake was courteous and knowledgeable as was everyone else we spoke to. More

by djskoney
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

April 01, 2025

Dealership Rating
Employee Rating

As a salesman, I thought Jake was reasonable and fair. I would be glad to work with him again. I found the finance manager to be hostile at times during the transaction. He attempted what I perceived to b More

by paulpan970
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Jamil Karimi, Jacob Kownack

March 01, 2025

Dealership Rating
Employee Rating

Very Professional team. They were very friendly and explained everything up front and very clearly. I came all the way from Central Mass and glad that I did. The sales re More

by chaywardii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamil Karimi , Lauren Byers- She was Awesome!!!!

January 25, 2025

Dealership Rating
Employee Rating

Reasonable, genuine and exceptionally kind. The entire team (Jake K, Zac B. and Jamil K.) were a pleasure to work with. We were a walk-in and Jake K. took the time to sit and work with us, an More

by ljkkotary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamil Karimi , Jake Kownack (5 stars for him too)

January 19, 2025

Dealership Rating
Employee Rating

Very Friendly and willing to go the extra mile to make sure I got the deal I was looking for. I definitely recommend working with Jake and Zak. More

by nevalvo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Kownack

December 29, 2024

Dealership Rating
Employee Rating

Great customer service, they don't try to up sell anything. Clean comfortable waiting area. More

by HALFOLMSBEE@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Jenkins , Jacob Holt

December 20, 2024

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Employee Rating

DePaula Mazda is a best place where I got highest service. All the employees are very helpful and try their best to help the customers. More

by Online.jakir.cou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 14, 2024

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Employee Rating

Everyone was friendly and helped a ton. Jamil and Tyler were fantastic to work with. More

by jakenadeau2558
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler

December 06, 2024

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Employee Rating

I went to look for a new car and they had great customer service! They were very helpful and made sure the process went smoothly and quickly! More

by chrisryan7426
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamil Karimi , Jacob Holt

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