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Zack Roberts
Zack Roberts at Heritage Ford
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Zack Roberts

General Sales Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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4.9
77 Reviews

I grew up in Rutland County, I have always had a passion for vehicles and enjoy talking to people so naturally I ended up in the car business. Growing up in a small town taught me how important it is to take care of people because your word and reputation mean everything. When I am not at work you can catch me outdoors no matter what the season whether its fishing, hiking, or even snowmobiling. Love being a Vermonter.

Dealership Experience

6 yrs

Industry Experience

9 yrs, 9 mos

Languages Spoken

English English

4.9

77 Reviews

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77 Reviews of Zack Roberts

March 25, 2025

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Employee Rating

Had a great experience with Heritage Ford, highly recommend, Zack Roberts, Theresa Moss, and Nathan Wardwell were awesome and very knowledgeable. More

by Jared
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Wardwell, Theresa Moss

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Mar 26, 2025

Heritage Ford responded

Jared, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Zack, Nathan, Theresa and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 23, 2025

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Employee Rating

Bill is passionate and beyond thorough in every aspect of the sale from start to finish. Stress free experience, and extremely friendly! Thanks again Bill! More

by Eric LaFlam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abigail Heck, Bill LaBonte

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Mar 24, 2025

Heritage Ford responded

Eric, Thank you for taking the time to share your feedback, and for your kind words for Bill! We are so glad to hear that you enjoyed working with him to shop for your new Ford, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 08, 2025

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Employee Rating

Would go back again. And send people there had a good experience gave them 5 stars More

by nikkitravislampman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Marc Halliday, Olin Brown, Ryan Fish

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Mar 10, 2025

Heritage Ford responded

Nikki, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 06, 2025

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Employee Rating

Very friendly and helpful and they work as a team to get it done awesome experience! More

by njennings81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abigail Heck, Bill LaBonte

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Mar 06, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

March 06, 2025

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Employee Rating

Sales rep and manager were both professional , provided answers and information, listened to my wants and offered options. Not pushy and were friendly. More

by Vtwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Conor Donahue , Celeste desrosiers

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Mar 07, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Conor and our team to shop for your new Ford, and that they were able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 25, 2025

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Employee Rating

Grear service, assisted my search for a new truck, and helped me decide the best options. Hoping to be a lifetime customer after enjoying my pre-owned ford f150 xlt super crew. Many thanks More

by virdisvir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Olin Brown

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Feb 03, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin, and that you are already loving your new F-150! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 22, 2025

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Employee Rating

The entire process was painless… Ryan, Zach, and Celeste were accommodating, efficient, and the whole process, including a long test drive, took less than 3 hours. Highly recommend!! More

by Andy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Ryan Fish

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Jan 23, 2025

Heritage Ford responded

Andy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Ryan and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 20, 2025

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Employee Rating

Olin worked with us the whole way through, an entire afternoon! Very engaged with getting us in the right truck. Very nice person too. More

by vermont.sort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theresa Moss, Rich Bettinger, Olin Brown

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Jan 21, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin to shop for your new Ford, and that together you were able to find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 16, 2025

Dealership Rating
Employee Rating

Everyone at heritage Ford was honest, straightforward, and didn't put any pressure on us to buy. Ryan and Zach are standup guys! A very positive experience! More

by Thorin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Fish

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Jan 16, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Ryan and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 12, 2025

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Employee Rating

Very neat clean and organized everyone I met on my trip there were very pleasant More

by Rbow38166
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Dwinell, Theresa Moss

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Jan 13, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and our team to shop for and bring home your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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