Zack Roberts
Zack Roberts at Heritage Ford
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Zack Roberts

General Sales Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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4.9
63 Reviews

I grew up in Rutland County, I have always had a passion for vehicles and enjoy talking to people so naturally I ended up in the car business. Growing up in a small town taught me how important it is to take care of people because your word and reputation mean everything. When I am not at work you can catch me outdoors no matter what the season whether its fishing, hiking, or even snowmobiling. Love being a Vermonter.

Dealership Experience

5 yrs, 7 mos

Industry Experience

9 yrs, 4 mos

Languages Spoken

English English

4.9

63 Reviews

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63 Reviews of Zack Roberts

November 02, 2024

Dealership Rating
Employee Rating

Wonderful experience from start to finish. Couldn't be happier. Great deal , extremely friendly staff. More

by scottz136
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 04, 2024

Heritage Ford responded

Scott, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 25, 2024

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Nathan, Zack, Celeste and the team at Ford were excellent! Nathan was very responsive to correspondence leading up to our trade in for a new lease. The dealership was clean and professionally org More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2024

Heritage Ford responded

Jason, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for your new Ford, and that they were able to make the transition from your lease a smooth one! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 21, 2024

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Michael Stock was a pleasure to work with, he helped us get into the exact car we wanted. More

by mjd2528
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Abigail Heck , Michael Stock

Jul 23, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael to shop for your new Ford, and that he was able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 17, 2024

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While I worked with Joe M. from Heritage Toyota as my salesmen, I was financed on the Ford side with some rockstars who got me approved. Joe knew my financial situation and get More

by agrimaldo386
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abigail Heck, Theresa Moss

Jul 17, 2024

Heritage Ford responded

Alex, Thank you for taking the time to share your feedback - We are so glad to hear that you not only enjoyed working with our team, but our friends across the parking lot at Heritage Toyota as well! We are pleased that the H-Team was able to help find the perfect vehicle to fit your needs and budget. We look forward to seeing you in the service department when it's time for your Mazda's fist scheduled maintenance visit, Until then, safe travels!

July 16, 2024

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Bill helped make buying a new Bronco a stress-free experience. He was very supportive throughout the process, and his knowledge and expertise were obvious and impactful. I appreciated Zack's involvem More

by Ron
Recommend Dealer
Yes
Jul 17, 2024

Heritage Ford responded

Ron, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill, Zack and Celeste to shop for and bring home your new Bronco, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Bronco!

July 08, 2024

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Employee Rating

They were great very knowledgeable about their vehicles great people too work with Theresa moss bill labonte More

by Scotyshackett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte, Theresa Moss

Jul 09, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill, Theresa and our team to shop for your new Mustang, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 22, 2024

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Stephanie was great to work with. No pressure and answered all of my questions. I would rate her 5 stars. It was nice to have a female salesperson. More

by ccmcmills
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Abigail Heck, Celeste DesRosiers , Stephanie Ducharme

Jun 24, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Stephanie and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 04, 2024

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Employee Rating

Stephanie was absolutely amazing throughout our experience. From the start, she greeted us at the door and was extremely helpful throughout the entire process. As a young woman buying her first car More

by Charlotte Doyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers , Noah Adams, Stephanie Ducharme

Jun 11, 2024

Heritage Ford responded

Charlotte, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Stephanie and our team, and that they were able to help find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your Fusion's first scheduled maintenance visit, Until then, safe travels!

June 01, 2024

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Hands down best car buying experience I have ever had! Stephanie had lived many lives prior to this and understands how to listen and understand needs. We were going to the grocery store and 90 mins later More

by Amanda.helming
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theresa Moss , Stephanie Ducharme

Jun 11, 2024

Heritage Ford responded

Amanda, Thank you for taking the time to share your feedback, and for your kind words for our team! We are so glad to hear that you enjoyed working with Stephanie to shop for your new F-150, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 22, 2024

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Employee Rating

From the saleswoman to the general manager I found everyone to be professional, respectful and to the point. More

by glnco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Marc Halliday , Stephanie Ducharme

Apr 23, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback and for your kind words for our team! We are so glad to hear that you enjoyed working with them to shop for your new ford, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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