Zack Perez
Zack Perez at Sam Pack's Five Star Ford Lewisville
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Zack Perez

Finance Manager

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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5.0
95 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

5.0

95 Reviews

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95 Reviews of Zack Perez

November 27, 2024

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Employee Rating

Kenneth (Mr. Ragin Cajun) has always always taken the best care of our family! Thank you for ensuring each purchase is smooth. We appreciate you more than you k More

by nichimac24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, nichimac24, for taking the time to recognize so many of the Five Star Ford Lewisville staff. Customer satisfaction is a priority and we remain available at 972-221-2900 for questions about your new Ford. We are excited to help you enjoy your ride. Congratulations! Best regards, Andrea Ballard, General Manager

November 20, 2024

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Employee Rating

They were clear with their communications. They went out their way to make sure that I was satisfied. So I am very pleased with their services 😀 More

by Mcgregoriesha
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez

Nov 21, 2024

Sam Pack's Five Star Ford Lewisville responded

Mcgregoriesha, Thank you for shopping at Five Star Ford Lewisville. Zack, Xavier, and I are here to help you enjoy your Jeep purchase. Stop by or give us a call at 972-221-2900. We appreciate the chance to help with all of your auto needs. Sincerely, Andrea Ballard, General Manager

August 02, 2024

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Iliana Davila was so helpful and made buying a car. She was really nice and friendly. It made me feel confident with my purchase. More

by LindaTawney
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Iliana Davila

Aug 03, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, Linda for shopping at Five Star Ford Lewisville. Iliana is an asset to our dealership and customer. Please don't hesitate to reach her or me at 972-221-2900 with questions about your Jeep. Customer satisfaction is the goal. Best regards, Andrea Ballard, General Manager

July 30, 2024

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Hugo gets a A+ in my book. Hugo worked hard to get me what i wanted. I really did not expect to drive out in a car with no money down and a trade in that was upside down but Hu More

by Chris Strickland
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Hugo Peralta-Bustos

Jul 31, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Chris, on your new car from Five Star Ford Lewisville. Hugo is a great source for vehicle needs. Be sure to stay in touch at 972-221-2900. Customer satisfaction remains the goal. Thank you for your business and review. Best regards, Andrea Ballard, General Manager

June 21, 2024

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VERY communicative and knowledgeable, being the first time I have made a purchase this big for myself, they (Zach and Xavier Perez) made sure to give me any details/information I requested and got me the More

by Hadyn
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez

Jun 22, 2024

Sam Pack's Five Star Ford Lewisville responded

Hadyn, We appreciate knowing you found your shopping experience at Five Star Ford Lewisville to be informative and transparent. Don't hesitate to reach Zack, Xavier, or me at 972-221-2900 with technical or care questions. Congratulations on your first vehicle purchase and enjoy your new Ford! Take care, Andrea Ballard, General Manager

June 14, 2024

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Employee Rating

Excellent service from start to finish! Xavier was knowledgeable and helpful throughout the whole process. More

by JMatthews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez

Jun 15, 2024

Sam Pack's Five Star Ford Lewisville responded

JMatthews, We are so excited to help you enjoy your new vehicle from Five Star Ford Lewisville. Zack and Xavier remain available at 972-221-2900. Let us know if you would like to revisit any of the features on your vehicle. We are here to help you be knowledgeable . Thank you for your purchase and feedback. Sincerely, Andrea Ballard, General Manager

June 06, 2024

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Xavier is the best, I always seek him out when looking for a new vehicle. More

by Dylan
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ron Romano, Nick Cox, Xavier Perez , Tony

Jun 06, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Dylan, on your vehicle from Five Star Ford Lewisville. It means a lot to us that you took the time to share your feedback, and we're happy to know Xavier was so helpful. We welcome the chance to share our Ford knowledge. Don't hesitate to give us a call at 972-221-2900. Thank you, Andrea Ballard, General Manager

June 02, 2024

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Matthew was excellent! I really appreciated how chill he was, and how he never made me feel even slightly pressured. He helped me find a car with all the features I was loo More

by Michelle
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jackson

Jun 03, 2024

Sam Pack's Five Star Ford Lewisville responded

Michelle, On behalf of your Five Star Ford Lewisville sales team, thank you for your feedback! Matthew and our staff welcome questions at 972-221-2900. As a first time buyer, we want you to know we remain available to help you stay knowledgeable about your car. Thank you for shopping with us! Best regards, Andrea Ballard, General Manager

May 30, 2024

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Everyone that I spoke to here was so friendly and inviting! It made a first time car buyer very comfortable and ready to take on a big purchase More

by erinn.hill95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez, Jonathan Simon

May 30, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Erinn, on your new vehicle from Five Star Ford Lewisville. We value the opportunity to help with your auto needs, so don't hesitate to dial 972-221-2900 when you have technical or maintenance concerns. Thank you for your business and feedback. Enjoy your Ford! Best regards, Andrea Ballard, General Manager

May 26, 2024

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My fifth time purchasing a car from Tom Andrews at five star ford in Lewisville! Wonderful experience and my sales manager for 2 cars now is the very kind and patient Michael Bratcher! We are a happy famil More

by Tiffany Maldan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Bratcher, Tom Andrews

May 26, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Tiffany, on your new car from Five Star Ford Lewisville. Tom, Michael, and I can be reached at 972-221-2900. Let us know how we can help you enjoy your Ford. Thank you for your business and endorsement. Sincerely, Andrea Ballard, General Manager

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