Zack Michaud
Zack Michaud at Michaud Mitsubishi
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Zack Michaud

Sales Consultant

Michaud Mitsubishi

80 Andover St
Danvers, MA 01923

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4.8
171 Reviews

Dealership Experience

12 yrs, 7 mos

4.8

171 Reviews

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171 Reviews of Zack Michaud

July 11, 2024

Dealership Rating
Employee Rating

This is my second car from this place, i had no issue with my first car so i came back to same place to buy a new one. And i recommended here to all of my friends. Mario and Zack is super helpful and fri More

by fulya kiziltas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 12, 2024

Michaud Mitsubishi responded

Fulya, Thank you so much for your kind words Mario and Zack, and for taking the time to leave us this wonderful feedback! We are your feel-good dealership The Management Team

July 09, 2024

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Employee Rating

Facilities in optimal condition and easy to reach, all the staff ready to make your stay as good as possible, highly recommended. More

by jnovoaeventos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura Rivera

Jul 09, 2024

Michaud Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We are your feel-good dealership The Management Team

April 16, 2024

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Employee Rating

The dealership is friendly and professional. I was looking for a new car, and felt no pressure to purchase visiting the dealership. More

by catfriday13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: The service department! Even the cashier was awesome!

Apr 17, 2024

Michaud Mitsubishi responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Michaud Mitsubishi! We are your feel-good dealership The Management Team

January 28, 2024

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Official dealer may sell you a lemon car (used car but tell you this is a new one) Stay away from Mitsubishi cars. Back in 2016, I purchased a new 2016 Mitsubishi Outlander. In August of 2022, I called More

by Yuri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Balesteri

Feb 01, 2024

Michaud Mitsubishi responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Management Team

January 08, 2024

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There not willing to work with you on the price. The car was way overpriced More

by God one
Sales Price Transparency
Recommend Dealer
No
Jan 12, 2024

Michaud Mitsubishi responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Management Team

November 20, 2023

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Zack Michaud made my car purchasing experience very easy. He was very helpful and knowledgeable about the cars he showed me. Thank you Zack I love my new car… More

by Ysborg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Murphy

Nov 20, 2023

Michaud Mitsubishi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zack met your expectations. Thank you again for choosing Michaud Mitsubishi, we look forward to having you as one of our valued customers for many more years to come! We are your feel-good dealership The Management Team

Nov 20, 2023

Ysborg responded

I appreciate the excellent service I received from everyone at Michauds Mitsubishi. Thank you Yvette Borgella

November 15, 2023

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From when I first arrived on the dealership, to the moment I drove away in my new vehicle, the team at Michaud made the experience seamless. Overall, I was extremely pleased with their professionalis More

by MattTheCat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Murphy

Nov 15, 2023

Michaud Mitsubishi responded

Matt, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Zack, Bill, and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! We are your feel-good dealership The Management Team

September 26, 2023

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Real down to earth people. I do like the family atmosphere they have their also More

by rjmco
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 27, 2023

Michaud Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We are your feel-good dealership The Management Team

September 06, 2023

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Employee Rating

Let's face it. Nobody likes car shopping. The only fun part of it is walking out when you can't get your deal. I hadn't been in the car market for about 12 years More

by realgone8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Murphy, Finance Manager

Sep 07, 2023

Michaud Mitsubishi responded

Here at Michaud Mitsubishi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! We are your feel-good dealership The Management Team

June 04, 2023

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Employee Rating

My husband and I had been looking for an older Wrangler, and we came across one on CarGurus. I had never really heard of Michaud until it popped up on the website. We went on a whim, met Zack, and 2 days More

by jennieo629
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Murphy (finance)

Jun 04, 2023

Michaud Mitsubishi responded

Jennie, Thanks for sharing your thoughts about your experience with Michaud Mitsubishi. Zack, Billy, and our team appreciate your business and hope to see you again soon! Congratulations on your new Jeep! We are your feel-good dealership The Management Team

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