Zack Imam
Zack Imam at Serra Chevrolet

Zack Imam

Used Car Manager

Serra Chevrolet

7850 US-64
Bartlett, TN 38133

Contact Me
3.9
29 Reviews
3.9

29 Reviews

Write a Review

29 Reviews of Zack Imam

August 22, 2025

Dealership Rating
Employee Rating

Place was clean and the people were very friendly and very respectful and very helpful More

by Douglascarlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 10, 2025

Dealership Rating
Employee Rating

The Service Center is great the only two complaints I have are 1. When I tell them I only want oil change stop trying to get me to do other services. 2. No longer being open on Saturdays, it makes it har More

by mrsraws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 06, 2025

Dealership Rating
Employee Rating

I had an excellent experience working with Jeremy Cash. From start to finish, he was friendly, knowledgeable, and never pushy. He took the time to answer all my questions and helped me find the perfect SUV More

by Cupcake87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 02, 2025

Dealership Rating
Employee Rating

Exceptionally skilled, highly proficient, and diligently dedicated. Thank you for helping me. I recommend this dealership to anyone. More

by Dcdriver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 19, 2025

Dealership Rating
Employee Rating

They had my car for 3 weeks but didn't communicate at all for the first 2 weeks. I had to call them daily and they could not give me an update. Only could say a technician was assigned. When car was finall More

by ANTHONY DAWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 17, 2025

Dealership Rating
Employee Rating

They were very professional and eager to assist me in my needs. Such an amazing team. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 17, 2025

Dealership Rating
Employee Rating

First time buying a car in 15 years, great experience. They were friendly and responsive More

by scottbush2919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 15, 2025

Dealership Rating
Employee Rating

My truck spent 8 business days in your shop with nothing done. I messaged Matthew my service provider asking for updates or if it had even been in for the transmission diagnosis only to be ignored. I called More

by Kylesmith84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 07, 2025

Dealership Rating
Employee Rating

This Dealership is always very knowledgeable and professional. I always bring my car here for any service needs More

by millerjamek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 18, 2025

Dealership Rating
Employee Rating

Serra has always treated me with respect and completed the work in a timely manner. More

by djbaker340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1

Dealership Inventory (174 Vehicles)

used 2020 Buick Envision car, priced at $24,941
2020 Buick Envision
used
Satin Steel Metallic exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Traverse car, priced at $47,144
2026 Chevrolet Traverse
new
Summit White exterior
Automatic
Front-wheel Drive
new 2025 Chevrolet Tahoe car, priced at $82,899
2025 Chevrolet Tahoe
new
Dark Ash Metallic exterior
Automatic
Four-wheel Drive
used 2023 Dodge Charger car, priced at $26,768
2023 Dodge Charger
used
Pitch Black Clearcoat exterior
Automatic
Rear-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $62,685
2026 Chevrolet Silverado 1500
new
Cypress Gray exterior
Automatic
Four-wheel Drive
used 2019 Ford F-150 car, priced at $28,763
2019 Ford F-150
used
Magnetic exterior
Automatic
Four-wheel Drive