Zack Imam
Zack Imam at Serra Chevrolet

Zack Imam

Used Car Manager

Serra Chevrolet

7850 US-64
Bartlett, TN 38133

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3.8
25 Reviews
3.8

25 Reviews

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25 Reviews of Zack Imam

July 19, 2025

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Employee Rating

They had my car for 3 weeks but didn't communicate at all for the first 2 weeks. I had to call them daily and they could not give me an update. Only could say a technician was assigned. When car was finall More

by ANTHONY DAWE
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Recommend Dealer
No

July 17, 2025

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First time buying a car in 15 years, great experience. They were friendly and responsive More

by scottbush2919
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Recommend Dealer
Yes

July 17, 2025

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They were very professional and eager to assist me in my needs. Such an amazing team. More

by Frank
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Recommend Dealer
Yes

July 15, 2025

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My truck spent 8 business days in your shop with nothing done. I messaged Matthew my service provider asking for updates or if it had even been in for the transmission diagnosis only to be ignored. I called More

by Kylesmith84
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Recommend Dealer
No

July 07, 2025

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This Dealership is always very knowledgeable and professional. I always bring my car here for any service needs More

by millerjamek
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Recommend Dealer
Yes

June 18, 2025

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Serra has always treated me with respect and completed the work in a timely manner. More

by djbaker340
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Recommend Dealer
Yes

June 03, 2025

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I was sold a car cash with the impression it was 1 issue with vehicle. Drive it home the same day and found out it was more to the vehicle that previously stated at the dealership More

by sguyjr81
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Recommend Dealer
No

May 18, 2025

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Annalise and the whole service crew goes above and beyond to make sure your informed and satisfied with repair on your vehicle. The used car mgr. And all the staff are warm and natural happy folks to deal wi More

by stawakls92
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Underwood, Greg Burks, Bryant Ward , Annalise

May 17, 2025

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Employee Rating

Like all options I was giving great service and communication will recommend this dealership to anyone More

by Perry.miller43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Underwood, Greg Burks, Bryant Ward , Mat

May 16, 2025

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Employee Rating

Was in the hunt for a new car,didn't think my credit was up to par.so I decided to go Sierra Chevrolet,since I already dealt with them in the past.got a nice offer for my new vehicle and I'm enjoying it! More

by tmoney922
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Joe Underwood, Greg Burks , Angela Wilson, Mr Guzman and Mr Almayahi

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